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Browse Add-Ons results in Search Failed (PS-EU)

msetten
msetten
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@ZOS_Kevin I and other players on PS-EU have an issue with add-ons no longer being available to browse. If we go to menu - options - add-ons - browse we get an Search Failed message. Also the same when going to add-ons via the character screen.

Other servers having the same issue?
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Thanks for the ping, @msetten. Can you share a screenshot showing what you are currently seeing? You can also DM instead if that is better.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • msetten
    msetten
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    hlr7g48xksbg.jpeg

    Here is the screenshot @ZOS_Kevin
  • Ingenon
    Ingenon
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    msetten wrote: »
    @ZOS_Kevin I and other players on PS-EU have an issue with add-ons no longer being available to browse. If we go to menu - options - add-ons - browse we get an Search Failed message. Also the same when going to add-ons via the character screen.

    Other servers having the same issue?

    I was seeing this earlier today on PS/NA (search all add-ons kept failing). Restart console did not fix this. I was able to work around it by clicking R1 on controller to search installed add-ons, and then L1 on controller to search all add-ons.
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Thanks for the added information. Our teams are investigating at the moment. It might be an issue with bnet. But looking to get confirmation and feedback on a possible fix. We'll follow up once we have more info.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • allochthons
    allochthons
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    I'm getting a Search Failed on PS-EU as well. Ingenon's work-around didn't work for me.

    I also had an add-on that had been disabled (Rare Fish Tracker, specifically) re-enable itself this morning. But only on the account that doesn't have ESO+.
    She/They
    PS5/NA (CP2900+)
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hi All, getting word that addons should be back online and viewable again. If you are able to check and let us know, that would be awesome.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • msetten
    msetten
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    ZOS_Kevin wrote: »
    Hi All, getting word that addons should be back online and viewable again. If you are able to check and let us know, that would be awesome.

    Yes, I can browse through them again. Thank you.
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