Maintenance for the week of September 29:
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – October 1, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – October 1, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)

Unexpected Internal Error PSEU

polly_saccharine
polly_saccharine
Soul Shriven
Anyone else experiencing an 'Unexpected Intenal Error', that started about 35 minutes ago...?

PSEU and PSNA server
Rebooted PS and home network, tried multiple accounts.

It might have started earlier but I was logged in and went to switch accounts and then the error started.
  • Poss
    Poss
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    Same Xbox eu

    Logged in for the day and won’t let me on
  • Rampeal
    Rampeal
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    Yep, same issue on Xbox NA
  • whiteshadow711jppreub18_ESO
    whiteshadow711jppreub18_ESO
    ✭✭✭✭✭
    Yup, me too, I just submitted a ticket for it.
    Signed, Kotaro Atani.PS5 NA
    VR16/ CP 160 Khajiit Nightblade of the Aldmeri Dominion, Guildmaster and Assassin of the Queen's Hand guild on NA PC. PvP Officer in the WOLF guild on NA PS5, and of course Master Thief. Currently 3600 CP out of 3600 CP on NA PS5. Currently 810 CP on NA PC (used for PTS testing purposes only). On PS5 I am also a Master Crafter, all traits done and learned, Jewelry crafting done. all Motifs learned on PS5 except for maybe two-three Motifs. All Companions are Max level as are their Skills.Warrior, Lover, Thief.... Nightblade. Aldmeri Dominion For Life! For the Queen!! Go Dominion or go home ! "I have no hatred for the races of Man, but they are young. Like all children, they are driven by emotion. They lack the wisdom that comes with age. I would sooner place an Altmer infant on the Ruby Throne than surrender Tamriel to their capricious whims. The Altmer, the Bosmer and the Khajiit share the common traits of intelligence, patience and reason. We do not seek riches or plunder. Domination is not our goal, nor is the acclamation of power for its own sake. Today we make our stand. Today we take back the Ruby Throne, which is ours by ancient right and the blessings of the Divines. Stand with us." ―Your Queen Commands, Ayrenn Arana Aldmeri.(All 18 characters are AD only! This one is a AD Loyalist)Member of ESO Since January 29, 2014, started early Access 3/30/14 on PC, currently subbed on NA PS5 and on NA PC. Note- I only use PC for PTS testing purposes, the PS5 is my dedicated Game Platform.Note- for those that don't know how to say Kotaro Atani it's "Ko tar row Ah ta ni" (Ko with a Oh sound, tar which sounds like the sticky black tar stuff, row like rowing a boat, Ah with a AHHHH sound, Ta with a Tahhh sound, Neeee which sounds like knee)"The blowing sands of time wipe clean the footprints of the past...""Moonsugar may be the key to paradise, but it is through a false door...""A perfect society is always elsewhere..."- Unknown book of Khajiiti proverbs.
  • lillybit
    lillybit
    ✭✭✭✭✭
    Same for me, on EU and NA servers. Tried for about half hour now
    PS4 EU
  • whiteshadow711jppreub18_ESO
    whiteshadow711jppreub18_ESO
    ✭✭✭✭✭
    Maybe they are doing all of them tonight,

    Maintenance for the week of September 29:
    • [IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – September 29, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
    · Xbox: NA and EU megaservers for patch maintenance – October 1, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
    · PlayStation®: NA and EU megaservers for patch maintenance – October 1, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)

    instead of just PC/Mac :(
    Signed, Kotaro Atani.PS5 NA
    VR16/ CP 160 Khajiit Nightblade of the Aldmeri Dominion, Guildmaster and Assassin of the Queen's Hand guild on NA PC. PvP Officer in the WOLF guild on NA PS5, and of course Master Thief. Currently 3600 CP out of 3600 CP on NA PS5. Currently 810 CP on NA PC (used for PTS testing purposes only). On PS5 I am also a Master Crafter, all traits done and learned, Jewelry crafting done. all Motifs learned on PS5 except for maybe two-three Motifs. All Companions are Max level as are their Skills.Warrior, Lover, Thief.... Nightblade. Aldmeri Dominion For Life! For the Queen!! Go Dominion or go home ! "I have no hatred for the races of Man, but they are young. Like all children, they are driven by emotion. They lack the wisdom that comes with age. I would sooner place an Altmer infant on the Ruby Throne than surrender Tamriel to their capricious whims. The Altmer, the Bosmer and the Khajiit share the common traits of intelligence, patience and reason. We do not seek riches or plunder. Domination is not our goal, nor is the acclamation of power for its own sake. Today we make our stand. Today we take back the Ruby Throne, which is ours by ancient right and the blessings of the Divines. Stand with us." ―Your Queen Commands, Ayrenn Arana Aldmeri.(All 18 characters are AD only! This one is a AD Loyalist)Member of ESO Since January 29, 2014, started early Access 3/30/14 on PC, currently subbed on NA PS5 and on NA PC. Note- I only use PC for PTS testing purposes, the PS5 is my dedicated Game Platform.Note- for those that don't know how to say Kotaro Atani it's "Ko tar row Ah ta ni" (Ko with a Oh sound, tar which sounds like the sticky black tar stuff, row like rowing a boat, Ah with a AHHHH sound, Ta with a Tahhh sound, Neeee which sounds like knee)"The blowing sands of time wipe clean the footprints of the past...""Moonsugar may be the key to paradise, but it is through a false door...""A perfect society is always elsewhere..."- Unknown book of Khajiiti proverbs.
  • Bodolphin
    Bodolphin
    ✭✭
    Yup - same problem - PS EU in the UK
  • whiteshadow711jppreub18_ESO
    whiteshadow711jppreub18_ESO
    ✭✭✭✭✭
    PS network status good,

    f73a96m95big.png
    Signed, Kotaro Atani.PS5 NA
    VR16/ CP 160 Khajiit Nightblade of the Aldmeri Dominion, Guildmaster and Assassin of the Queen's Hand guild on NA PC. PvP Officer in the WOLF guild on NA PS5, and of course Master Thief. Currently 3600 CP out of 3600 CP on NA PS5. Currently 810 CP on NA PC (used for PTS testing purposes only). On PS5 I am also a Master Crafter, all traits done and learned, Jewelry crafting done. all Motifs learned on PS5 except for maybe two-three Motifs. All Companions are Max level as are their Skills.Warrior, Lover, Thief.... Nightblade. Aldmeri Dominion For Life! For the Queen!! Go Dominion or go home ! "I have no hatred for the races of Man, but they are young. Like all children, they are driven by emotion. They lack the wisdom that comes with age. I would sooner place an Altmer infant on the Ruby Throne than surrender Tamriel to their capricious whims. The Altmer, the Bosmer and the Khajiit share the common traits of intelligence, patience and reason. We do not seek riches or plunder. Domination is not our goal, nor is the acclamation of power for its own sake. Today we make our stand. Today we take back the Ruby Throne, which is ours by ancient right and the blessings of the Divines. Stand with us." ―Your Queen Commands, Ayrenn Arana Aldmeri.(All 18 characters are AD only! This one is a AD Loyalist)Member of ESO Since January 29, 2014, started early Access 3/30/14 on PC, currently subbed on NA PS5 and on NA PC. Note- I only use PC for PTS testing purposes, the PS5 is my dedicated Game Platform.Note- for those that don't know how to say Kotaro Atani it's "Ko tar row Ah ta ni" (Ko with a Oh sound, tar which sounds like the sticky black tar stuff, row like rowing a boat, Ah with a AHHHH sound, Ta with a Tahhh sound, Neeee which sounds like knee)"The blowing sands of time wipe clean the footprints of the past...""Moonsugar may be the key to paradise, but it is through a false door...""A perfect society is always elsewhere..."- Unknown book of Khajiiti proverbs.
  • polly_saccharine
    polly_saccharine
    Soul Shriven
    Thank you all for confirming

    Looks almost.like someone forgot which server they are working on and turned then all off instead...

    Not ideal with Undaunted on and then an 8 hour .maintenance this Wednesday.
  • fizl101
    fizl101
    ✭✭✭✭✭
    ✭✭
    Yep same here too
    Soupy twist
  • Rkindaleft
    Rkindaleft
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    Maybe they are doing all of them tonight,

    Maintenance for the week of September 29:
    • [IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – September 29, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
    · Xbox: NA and EU megaservers for patch maintenance – October 1, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
    · PlayStation®: NA and EU megaservers for patch maintenance – October 1, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)

    instead of just PC/Mac :(

    My boyfriend who is playing 5 meters from me has been logged in for the past 2 hours with no problems. Meanwhile I can't get into the game. Seems like it's only an issue if you are logged out.
    https://youtube.com/@rkindaleft PlayStation NA. I upload parses and trial POVs sometimes.
    All Solo, Dungeon and Arena trifectas.
    8/10 Trial trifectas.
    TTT | IR | GH | GS | DB | PB | DM | Unstoppable
  • TruthSeeker
    TruthSeeker
    ✭✭✭
    I didn't have any problem on the PS4 EU Server early this morning (around 5am), but now that I have come to log into the NA Server to complete my dailies I am receiving this annoying message (LOGIN FAILED An unexpected internal error has occurred.....)

    This is tedious as I have things to do in the real world and wanted to finish ESO on time.

    Please remedy this @ZOS_GinaBruno @ZOS_Kevin
  • JARTHEGREY
    JARTHEGREY
    ✭✭✭
    I didn't have any problem on the PS4 EU Server early this morning (around 5am), but now that I have come to log into the NA Server to complete my dailies I am receiving this annoying message (LOGIN FAILED An unexpected internal error has occurred.....)

    This is tedious as I have things to do in the real world and wanted to finish ESO on time.

    Please remedy this @ZOS_GinaBruno @ZOS_Kevin

    Likewise. My main playing window is 9 -12 in the morning so it doesn't look like I'll get my writs done today, let alone my daily login reward. Not happy. And not even a communication from Zen about it - not good enough.
  • Hapexamendios
    Hapexamendios
    ✭✭✭✭✭
    ✭✭✭✭✭
    PSNA same problem here
  • lillybit
    lillybit
    ✭✭✭✭✭
    Someone shared a pic of a banner saying they're aware of the problem, not showing for me for some reason tho
    PS4 EU
  • twisttop138
    twisttop138
    ✭✭✭✭
    It always seems to be on a day I have off work. I love getting up early and having some coffee and questing. No scheduled trials or people needing help with dungeons. Just quiet. I'm so close to finishing Markarth. Hopefully it's fixed after I get my son to school.

    PS5 NA here.
  • Runswithtrees
    Runswithtrees
    Soul Shriven
    ...me too =[
  • lillybit
    lillybit
    ✭✭✭✭✭
    This sort of thing is where all the complaints about lack of communication come from. 4 of the 6 servers are effectively out of action outside of scheduled maintenance (unless you were forward-thinking enough to be on before breakfast) and the posts about it don't even get a "sorry, we're trying to fix it" or anything else for that matter!
    PS4 EU
  • Poss
    Poss
    ✭✭✭✭✭
    lillybit wrote: »
    This sort of thing is where all the complaints about lack of communication come from. 4 of the 6 servers are effectively out of action outside of scheduled maintenance (unless you were forward-thinking enough to be on before breakfast) and the posts about it don't even get a "sorry, we're trying to fix it" or anything else for that matter!

    Tbf the community managers were probably all sleeping when this happened
  • lillybit
    lillybit
    ✭✭✭✭✭
    Poss wrote: »
    lillybit wrote: »
    This sort of thing is where all the complaints about lack of communication come from. 4 of the 6 servers are effectively out of action outside of scheduled maintenance (unless you were forward-thinking enough to be on before breakfast) and the posts about it don't even get a "sorry, we're trying to fix it" or anything else for that matter!

    Tbf the community managers were probably all sleeping when this happened

    Still?
    PS4 EU
  • Lixiviant
    Lixiviant
    ✭✭✭✭✭
    Still can't log into PSNA or EU. Had this same problem last week, too. :/
  • Poss
    Poss
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    lillybit wrote: »
    Still?

    Well, it’s 9:02am eastern time right now. Idk what timezome they observe
  • twisttop138
    twisttop138
    ✭✭✭✭
    Poss wrote: »
    lillybit wrote: »
    Still?

    Well, it’s 9:02am eastern time right now. Idk what timezome they observe

    I believe they're in Maryland iirc.
  • lillybit
    lillybit
    ✭✭✭✭✭
    Poss wrote: »
    lillybit wrote: »
    Still?

    Well, it’s 9:02am eastern time right now. Idk what timezome they observe

    If 2/3 of the servers are inaccessible for 4-5 hours I'd say that maybe it's not overreacting to call people in early...
    PS4 EU
  • allochthons
    allochthons
    ✭✭✭✭✭
    I'm back in on PS/EU
    She/They
    PS5/NA (CP2900+)
  • lillybit
    lillybit
    ✭✭✭✭✭
    I'm back in on PS/EU

    I've just got in EU too, but NA seems to be still down
    PS4 EU
  • whiteshadow711jppreub18_ESO
    whiteshadow711jppreub18_ESO
    ✭✭✭✭✭
    Still not able to get into PS/NA :(
    Signed, Kotaro Atani.PS5 NA
    VR16/ CP 160 Khajiit Nightblade of the Aldmeri Dominion, Guildmaster and Assassin of the Queen's Hand guild on NA PC. PvP Officer in the WOLF guild on NA PS5, and of course Master Thief. Currently 3600 CP out of 3600 CP on NA PS5. Currently 810 CP on NA PC (used for PTS testing purposes only). On PS5 I am also a Master Crafter, all traits done and learned, Jewelry crafting done. all Motifs learned on PS5 except for maybe two-three Motifs. All Companions are Max level as are their Skills.Warrior, Lover, Thief.... Nightblade. Aldmeri Dominion For Life! For the Queen!! Go Dominion or go home ! "I have no hatred for the races of Man, but they are young. Like all children, they are driven by emotion. They lack the wisdom that comes with age. I would sooner place an Altmer infant on the Ruby Throne than surrender Tamriel to their capricious whims. The Altmer, the Bosmer and the Khajiit share the common traits of intelligence, patience and reason. We do not seek riches or plunder. Domination is not our goal, nor is the acclamation of power for its own sake. Today we make our stand. Today we take back the Ruby Throne, which is ours by ancient right and the blessings of the Divines. Stand with us." ―Your Queen Commands, Ayrenn Arana Aldmeri.(All 18 characters are AD only! This one is a AD Loyalist)Member of ESO Since January 29, 2014, started early Access 3/30/14 on PC, currently subbed on NA PS5 and on NA PC. Note- I only use PC for PTS testing purposes, the PS5 is my dedicated Game Platform.Note- for those that don't know how to say Kotaro Atani it's "Ko tar row Ah ta ni" (Ko with a Oh sound, tar which sounds like the sticky black tar stuff, row like rowing a boat, Ah with a AHHHH sound, Ta with a Tahhh sound, Neeee which sounds like knee)"The blowing sands of time wipe clean the footprints of the past...""Moonsugar may be the key to paradise, but it is through a false door...""A perfect society is always elsewhere..."- Unknown book of Khajiiti proverbs.
  • Poss
    Poss
    ✭✭✭✭✭
    lillybit wrote: »
    Poss wrote: »
    lillybit wrote: »
    Still?

    Well, it’s 9:02am eastern time right now. Idk what timezome they observe

    If 2/3 of the servers are inaccessible for 4-5 hours I'd say that maybe it's not overreacting to call people in early...

    It was acknowledged fairly early which means they were investigating and trying to fix. I was referring to the community managers who liaise and give us info on here
  • Runswithtrees
    Runswithtrees
    Soul Shriven
    Im back on xbox NA! Thanks !
  • whiteshadow711jppreub18_ESO
    whiteshadow711jppreub18_ESO
    ✭✭✭✭✭
    Im back on PS NA! :)
    Signed, Kotaro Atani.PS5 NA
    VR16/ CP 160 Khajiit Nightblade of the Aldmeri Dominion, Guildmaster and Assassin of the Queen's Hand guild on NA PC. PvP Officer in the WOLF guild on NA PS5, and of course Master Thief. Currently 3600 CP out of 3600 CP on NA PS5. Currently 810 CP on NA PC (used for PTS testing purposes only). On PS5 I am also a Master Crafter, all traits done and learned, Jewelry crafting done. all Motifs learned on PS5 except for maybe two-three Motifs. All Companions are Max level as are their Skills.Warrior, Lover, Thief.... Nightblade. Aldmeri Dominion For Life! For the Queen!! Go Dominion or go home ! "I have no hatred for the races of Man, but they are young. Like all children, they are driven by emotion. They lack the wisdom that comes with age. I would sooner place an Altmer infant on the Ruby Throne than surrender Tamriel to their capricious whims. The Altmer, the Bosmer and the Khajiit share the common traits of intelligence, patience and reason. We do not seek riches or plunder. Domination is not our goal, nor is the acclamation of power for its own sake. Today we make our stand. Today we take back the Ruby Throne, which is ours by ancient right and the blessings of the Divines. Stand with us." ―Your Queen Commands, Ayrenn Arana Aldmeri.(All 18 characters are AD only! This one is a AD Loyalist)Member of ESO Since January 29, 2014, started early Access 3/30/14 on PC, currently subbed on NA PS5 and on NA PC. Note- I only use PC for PTS testing purposes, the PS5 is my dedicated Game Platform.Note- for those that don't know how to say Kotaro Atani it's "Ko tar row Ah ta ni" (Ko with a Oh sound, tar which sounds like the sticky black tar stuff, row like rowing a boat, Ah with a AHHHH sound, Ta with a Tahhh sound, Neeee which sounds like knee)"The blowing sands of time wipe clean the footprints of the past...""Moonsugar may be the key to paradise, but it is through a false door...""A perfect society is always elsewhere..."- Unknown book of Khajiiti proverbs.
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hi all, it seems like servers should be back online. Just wanted to follow up, we would have messaged earlier, but the issues started early in the morning, before many of us were awake. So that is why we only had the banner update. But we'll review the process to see how we can fix update issues like that in the future.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
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