Rishikesa108 wrote: »Thanks for flagging everyone. We have the team investigating now.
Dear Kevin, please tell the team to investigate why this issue keeps recurring every week, after you did about 20 hours of maintenance (about a month ago). Please, we on the EU server are in a really bad situation. Give us a chance to play like the other NA players. We pay the same.
Rishikesa108 wrote: »Thanks for flagging everyone. We have the team investigating now.
Dear Kevin, please tell the team to investigate why this issue keeps recurring every week, after you did about 20 hours of maintenance (about a month ago). Please, we on the EU server are in a really bad situation. Give us a chance to play like the other NA players. We pay the same.
Just wanted to follow up on this after some investigations. There is a stability problem with the connection between DFW (North American datacenter) and FRA (European datacenter). FRA relies on that connection heavily to remain up and we're working with our provider to investigate and resolve the stability issues. So we know what the issue is and working to resolve it.
Love how my other thread was closed, complaining about the state of this game and the continuation of login issues on ALL the EU servers.
Feel like I've been silenced. Especially as my thread was covering all EU servers.
As I'm on Xbox, the title of this thread( which I was directed to on my closed thread) has no relevance.
Also it seems that all these complaints are directed here, which is hidden away from the main, general discussion page...
Hmmmm 🤔
Rishikesa108 wrote: »Thanks for flagging everyone. We have the team investigating now.
Dear Kevin, please tell the team to investigate why this issue keeps recurring every week, after you did about 20 hours of maintenance (about a month ago). Please, we on the EU server are in a really bad situation. Give us a chance to play like the other NA players. We pay the same.
Just wanted to follow up on this after some investigations. There is a stability problem with the connection between DFW (North American datacenter) and FRA (European datacenter). FRA relies on that connection heavily to remain up and we're working with our provider to investigate and resolve the stability issues. So we know what the issue is and working to resolve it.
The login servers are in Texas. Those servers are needed for logging in and for changing zones.Rishikesa108 wrote: »Thanks for flagging everyone. We have the team investigating now.
Dear Kevin, please tell the team to investigate why this issue keeps recurring every week, after you did about 20 hours of maintenance (about a month ago). Please, we on the EU server are in a really bad situation. Give us a chance to play like the other NA players. We pay the same.
Just wanted to follow up on this after some investigations. There is a stability problem with the connection between DFW (North American datacenter) and FRA (European datacenter). FRA relies on that connection heavily to remain up and we're working with our provider to investigate and resolve the stability issues. So we know what the issue is and working to resolve it.
Why are the EU servers connected to the American ones? That just seems like it's asking for trouble.
Love how my other thread was closed, complaining about the state of this game and the continuation of login issues on ALL the EU servers.
Feel like I've been silenced. Especially as my thread was covering all EU servers.
As I'm on Xbox, the title of this thread( which I was directed to on my closed thread) has no relevance.
Also it seems that all these complaints are directed here, which is hidden away from the main, general discussion page...
Hmmmm 🤔
Just wanted to follow up on this. The servers down againRishikesa108 wrote: »Thanks for flagging everyone. We have the team investigating now.
Dear Kevin, please tell the team to investigate why this issue keeps recurring every week, after you did about 20 hours of maintenance (about a month ago). Please, we on the EU server are in a really bad situation. Give us a chance to play like the other NA players. We pay the same.
Just wanted to follow up on this after some investigations. There is a stability problem with the connection between DFW (North American datacenter) and FRA (European datacenter). FRA relies on that connection heavily to remain up and we're working with our provider to investigate and resolve the stability issues. So we know what the issue is and working to resolve it.
All of affected (or just all) get free daily login rewards. Get endeavour compensation that they lost. Get free mount skill scrolls because they couldn't skill up mounting.. What am I missing? Ah yes, one day of free ESO+ added to their account (if they had ESO+).