@ZOS_Kevin Are you aware of the impact of this?
Often when players are disconnected while in a trial, of course they are motivated to try to get back on as soon as possible. Also often, the server doesn't recognize they are disconnected, resulting in this error and the approximately 5 minute timeout.
That means the 11 other players all have to wait 5 minutes. It's a pretty common thing.
It would be a HUGE QOL if this could be addressed so players are able to get back online ASAP.
Of course this is by design for a reason, but maybe your engineers can find another way to solve the problem it is intended to address because it's incredibly frustrating.
I understand players themselves can solve this in theory, but in practice it's basically impossible. Only a minority of players think to wait, no matter how many times it is explained.