The Elder Scrolls Online

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EU server endless loading screen, then disconnect and now login queue (again)

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Baertram
Baertram
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EU servers seem to be pretty unstable in the past days.
We again got a login queue now, and very unstable connections :-(

I cannot teleport from 1 zone (Deshaan e.g.) to another (Greenshade).
Always get stuck i the laoding screeens.

Just in case you say it is Addon related (does not explain the login queue ^^):
Nope. All addons disabled and live/AddOns renamed so they do not load!

Did a ping and download, upload and other checks. All fine with my line, other games work perfectly fine.
It's def. the EU servers.
Edited by ZOS_Hadeostry on July 17, 2025 8:39PM
  • YORKSHIRE76
    YORKSHIRE76
    ✭✭✭
    Same. Xbox eu
  • Stella_dArgento
    Stella_dArgento
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    Same on xbox EU

    https://forums.elderscrollsonline.com/en/discussion/680026/server-down#latest
  • Aylish
    Aylish
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    Same, PC EU…
  • sshogrin
    sshogrin
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    @ZOS_Kevin can we look into this?
    PC EU, seeing it on Twitch streams as well.
  • Gegensmith
    Gegensmith
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    @ZOS_Kevin @ZOS_Bill @ZOS_GinaBruno
    Again, the PC EU server is having problems.
    I was put into a queue to log-in to the character select screen (the server that's located in North America)
    Having reached the character select screen, logging into a character took around x4 times the length of time.
    As the other players have remarked, this has been a recurrent problem on EU for a few days now.
    I appreciate that if you are experiencing external attacks, commenting may not be useful, but could you please re-assure us that it's the subject of active investigation by the team.
    Many thanks
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hi all, thanks for flagging this. We have teams working on stability right now. Things should be returning to normal soon.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Aylish
    Aylish
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    I had two fast loading screens but now I‘m stuck again.
  • Gegensmith
    Gegensmith
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    Thank you for the update.
  • heinousmoz
    heinousmoz
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    Except it's broken again
  • TheDutchChef
    TheDutchChef
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    And still is
  • Raz415
    Raz415
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    I can't log in now, so the problem is back :(
  • howardeb17_ESO2
    howardeb17_ESO2
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    Yes, the problem is back, i cannot login for my older characters, only 2 newest work
    Action stations, action stations. Set condition one throughout the ship. This is not a drill.
  • kind_hero
    kind_hero
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    ✭✭
    Most of the times I get a log in loading screen that fails after some timeout (PC/EU)

    Today it was worse, the game just stuck in an infinite loading screen, after the log in password, and I had to a hard reset on my laptop, from the power button, because I could not kill the game client.

    What are you doing?

    Kindness and some communication costs nothing.
    [PC/EU] Tamriel Hero, Stormproof, Grand Master Crafter
  • Raz415
    Raz415
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    I've been a lot of problems with this pretty much constantly. What is happening? Are you getting DDOSed or what?

    At around the same time I started having problems with NPCs spawning in properly, especially while farming boxes in Craglorn. Sometimes the boss wouldn't show up until it was at 5% HP or even dead, but since it was there I could hit it with AoEs.

    What is going on with the game? It has been a mess of technical issues ever since v46.
  • heinousmoz
    heinousmoz
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    And again with the endless loading screen
  • heinousmoz
    heinousmoz
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    And the 2nd time this has happened in 30 minutes...

    @ZOS_Kevin can someone please take a look at this?
    Edited by heinousmoz on July 10, 2025 11:13AM
  • Stella_dArgento
    Stella_dArgento
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    Same on xbox EU, not getting booted yet but all the time an "unusual long loading screen" before I get anywhere
  • heinousmoz
    heinousmoz
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    And yet again it's broken
  • SkinnyBE
    SkinnyBE
    ✭✭
    Same here, PC EU

    Not only me, everyone from guild having same issues.

    Been on and off issues today, some communication would be nice.
  • NicGroover
    NicGroover
    ✭✭✭
    Unable to launch the game. The last maintenance broke something...

    Stuck on an online connection forever.

    What a fun game...

    zybtbmwa93vi.jpg
  • heinousmoz
    heinousmoz
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    @ZOS_GinaBruno @ZOS_Kevin @ZOS_JessicaFolsom is there anyone looking in to this, the server is rather making the game unplayable?
  • Freezbeez
    Freezbeez
    ✭✭✭
    SERVEUR EU PC

    Hello,

    I activated the launcher. It received a small update, and since then, it's been impossible to launch the game.
    I get an error, and it closes.
    You can also see on the screen that the launcher isn't receiving news.

    sCSTzxj.png

    Edited by Freezbeez on July 10, 2025 3:55PM
  • rsscottonb16_ESO
    rsscottonb16_ESO
    ✭✭
    Getting the same. Launcher starts updating then finishes and goes to 'Shutting Down'

    zuxy6j7lviqp.png

    tf1c8d0lry9l.png




  • davapoole
    davapoole
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    same now stuck in load screen now when in i tried to use bank to sell items in guild store and thats in endless load screen
  • smj2k
    smj2k
    Soul Shriven
    have the same issue now
  • Freezbeez
    Freezbeez
    ✭✭✭
    Hello,

    I put the old launcher back.

    It updated when it launched, then nothing... Since yesterday, I've still been unable to launch the game via the launcher.

    How can a situation like this still be possible after so many years?

    EU Server PC
  • Gegensmith
    Gegensmith
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    The PC EU server seems to be having problems. I've been placed in a 16 minute queue to log on
  • Gegensmith
    Gegensmith
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    Once I was admited to the character screen, logging onto a character is stuck in an endless loop
  • Ellais_Glynion
    Ellais_Glynion
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    again, and this is not prime-time
    x74envm6fcpn.png
    Go then, there are other worlds than these.
  • lironBD
    lironBD
    ✭✭
    Same, EU PC.

    Sometimes I manage to log in but when I try to transition to a different zone I get an infinite loading screen.

    ro1lizcdsqfv.png
This discussion has been closed.