The Elder Scrolls Online

Support for None of the Above

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Islyn
Islyn
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I want to get some help - but my issue isn't on the ticket system, and I prefer not to discuss it on the publicly - what do I do?
Member of the Old Guard - Closed Betas 2013
  • LootAllTheStuff
    LootAllTheStuff
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    Is there not an "other" option on the web site (via Support at the top of the page)?
  • freespirit
    freespirit
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    You can also send a private message to a forum mod like Kevin, they will help if they can or at least point you in the right direction! 🙂
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • valenwood_vegan
    valenwood_vegan
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    Per https://help.elderscrollsonline.com/#en/answer/38955

    zos suggests: "If you don't see your exact issue when selecting a category, select the closest option you can find and fully describe your issue in the provided form."

    You could then also post the ticket number here to hopefully get one of the forum mods to check on it and make sure it's reached the right people. (Though with the 4th of July holiday in the US currently, that might not happen right away).
    Edited by valenwood_vegan on July 4, 2025 3:01PM
  • Islyn
    Islyn
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    freespirit wrote: »
    You can also send a private message to a forum mod like Kevin, they will help if they can or at least point you in the right direction! 🙂

    Aww thanks! Yeah I wanna try not to swarm the poor guy <3
    Member of the Old Guard - Closed Betas 2013
  • Islyn
    Islyn
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    valenwood_vegan wrote: »
    Per https://help.elderscrollsonline.com/#en/answer/38955

    zos suggests: "If you don't see your exact issue when selecting a category, select the closest option you can find and fully describe your issue in the provided form."

    You could then also post the ticket number here to hopefully get one of the forum mods to check on it and make sure it's reached the right people. (Though with the 4th of July holiday in the US currently, that might not happen right away).

    Ah excellent! I could not find this! Thanks!
    Member of the Old Guard - Closed Betas 2013
  • Islyn
    Islyn
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    LootAllTheStuff wrote: »
    Is there not an "other" option on the web site (via Support at the top of the page)?

    Not that I could see? Perhaps I missed it? But i looked for other both logged in and logged out. TY!
    Member of the Old Guard - Closed Betas 2013
  • valenwood_vegan
    valenwood_vegan
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    Islyn wrote: »
    valenwood_vegan wrote: »
    Per https://help.elderscrollsonline.com/#en/answer/38955

    zos suggests: "If you don't see your exact issue when selecting a category, select the closest option you can find and fully describe your issue in the provided form."

    You could then also post the ticket number here to hopefully get one of the forum mods to check on it and make sure it's reached the right people. (Though with the 4th of July holiday in the US currently, that might not happen right away).

    Ah excellent! I could not find this! Thanks!

    Np, I hope you can get your issue worked out. And you can definitely post the ticket number here if you want to try to get the mods to look at it, they often do that for people and send a PM about the ticket (so posting the ticket number won't give any of us forum users any info about what the ticket is about).
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