The Elder Scrolls Online

Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Xbox Megaservers down?

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Poss
Poss
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Was on Xbox EU doing my writs, went to swap to NA and have now had “Login Failed. An unexpected error has occurred” on both servers for an hour. Restarted all of my stuff and still got it

Is it just me?
Edited by ZOS_Icy on May 30, 2025 4:28PM
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @Poss

    If you are still experiencing this issue, please try the steps in this article here.
    Staff Post
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    This thread has been moved to the Xbox Technical Support section, as it is better suited there.

    The Elder Scrolls Online Team
    Staff Post
  • Poss
    Poss
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    ZOS_Phoenix wrote: »
    @Poss

    If you are still experiencing this issue, please try the steps in this article here.

    After about 2 hours of trying it finally let me back in. Not sure what what happened
  • Poss
    Poss
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    ZOS_Phoenix wrote: »
    @Poss

    If you are still experiencing this issue, please try the steps in this article here.

    Scratch the above. It’s just happened again. Same as yesterday, did my daily stuff on EU, went to swap to NA and am again met with the same error message which I know isn’t gonna go away for another 2 hours again
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @Poss

    If the issue persists after trying those steps, please open a ticket with our support team here and they can take a closer look at the connection between our servers and your system.
    Staff Post
  • Poss
    Poss
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    ZOS_Phoenix wrote: »
    @Poss

    If the issue persists after trying those steps, please open a ticket with our support team here and they can take a closer look at the connection between our servers and your system.

    Ok I did
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