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Error 334 - I'm no longer able to play Dungeons

NeoniKa
NeoniKa
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Everything seems to be ok, I can go everywhere in the game, I still can use the group finder to play Battlegrounds and Tales of Tribute, but not Dungeons. Since today, whenever I use the Dungeon Finder I get stuck on a loading screen for about 5 minutes, without any option to quit it, and then I get moved to the main menu with an Error 334 message with no useful information. When I return to the game I always have a 10 minute penalty, which is way weird, because I never entered any Dungeon or quit, I always get stuck in the loading screen. This is only happening with Dungeons, all Dungeons. I don't get stuck on any other loading screen. I have no idea how to solve this. I also have ESO+ so I should be able to access all Dungeons. Anyone knows what's Error 334 and how to solve it? Or at least a way to quit the loading screen instead of waiting 5 minutes.

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  • twisttop138
    twisttop138
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    That sucks man. I had a weird thing last night that wouldn't let me drop a que to do something else. Hitting the drop battleground que, I would select ok and nothing would happen. Had to log out and back in. Hopefully they get this stuff straightened out.
  • Daimonion82
    Daimonion82
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    I have the exact same problem. Something is wrong with the dungeons.
  • NeoniKa
    NeoniKa
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    I tried again one more time, paying attention to the time and I was stuck for strictly 6 minutes on the loading screen. Then I was moved to the start menu and when I returned to the game I got an 8 minute penalty. I don't understand what's going on. I don't understand why I lost access to all Dungeons or why I'm getting penalties without being able to enter any Dungeons. Does anyone understand what is going on?
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hi all, we are looking into this. Can you please provide the megaserver you are playing on?
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Hellcast
    Hellcast
    Soul Shriven
    Hi,

    @ZOS_Kevin

    1st of May is day off in quite all European countries. We ALL experience instancing issues (dungeons, raids) and infinite loading screens.

    I guess your golden pursuits have triggered massive activity on this day off and has broken the instancing on the EU PC megaserver !

    We are all on EU PC. Thanks !
  • Daimonion82
    Daimonion82
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    EU server.
    It may be some problem with grouping. I've tried to enter a dungeon solo and it loaded without any issues.
  • NeoniKa
    NeoniKa
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    ZOS_Kevin wrote: »
    Hi all, we are looking into this. Can you please provide the megaserver you are playing on?

    Thank you! I'm on PC EU Server too.
  • Asikoo
    Asikoo
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    Oh, I thought it was just me... all good then. Just another day in ESO.
  • Hellcast
    Hellcast
    Soul Shriven
    Hi @ZOS_Kevin

    Any updates ? This issue is now there for one hour already.

    Thanks
  • Auldwulfe
    Auldwulfe
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    ZOS_Kevin wrote: »
    Hi all, we are looking into this. Can you please provide the megaserver you are playing on?

    My stepmother was getting the same error, all day yesterday, just doing overland.
    And I saw it several times, when she was trying to make a new character.... halfway through creation, and error 334.

    She is on the NA Server

    Auldwulfe
  • RealLoveBVB
    RealLoveBVB
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    Server is demonstrating against subclasses.
  • JiubLeRepenti
    JiubLeRepenti
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    Same problem, I'm stuck in infinite loading for any PUG dungeon I try to join (PC/EU)...
    BE/FR l PC EU l CP2600
    Just fell in love with housing! Dedicated Youtube channel: https://www.youtube.com/@JiubLeRepentiYT/videos
    TES III Morrowind biggest fan!
    Never forget: we can disagree on everything, as long as we debate politely and respectfully
  • Diundriel
    Diundriel
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    ZOS_Kevin wrote: »
    Hi all, we are looking into this. Can you please provide the megaserver you are playing on?

    PC EU

    can not play any group PVE content at all
    Edited by Diundriel on May 1, 2025 4:13PM
    My latest PVP Video: July 2025: ESO PVP | Kirua | #2 just fooling around
    https://youtu.be/jMS9_NH4aiY?si=QBrAldFsPQlIJjKB

    My Youtube:
    https://www.youtube.com/@MHWPLZ_ESO

    GM of former Slack Squad PvP Raid Guild
    https://www.youtube.com/channel/UCKLwZNZlv8an4p-xNoboE7w

    Characters:
    Zoe'la- AD Magplar AvA 50 x2.5
    Not Zoe'la- DC Magplar AvA 27
    Worst Healbot EU- EP Magplar AvA 20
    Diundriel- AD StamNB AvA 40
    Pugs Got Bombed- AD ManaNB AvA 38
    Cause we have dots- AD ManaSorc AvA 43
    Red Zergs Again- AD StamDen AvA 30
    Synergy Spam Bot- AD MagDK AvA 18
    Heals of Cyrodiil- AD ManaDen AvA 18
    Nawrina- DC StamDK AvA 26
    Not Ganking- StamNB PVE DD
    Stack Pls- DC ManaNB AvA 20
    radiant destruction- AD AvA 30
    Der kleine Troll- DC StamDen AvA 25
    and some I deleted and new ones I am to lazy to add so well above 300 Mio AP and 7 Former Emperor Characters
  • janitoria
    janitoria
    Soul Shriven
    PC EU
    Same is happpening with Infinite Archive. Cannot travel to my group member at all, by myself I can travel there no problem.
  • oussebon
    oussebon
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    PC EU here - was not able to get into any BGs, infinite load screens 4 times in a row before coming here to check in.
  • xbluerosesx
    xbluerosesx
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    Server is demonstrating against subclasses.

    Take this as a sign ZOS. No subclasses ever!
    Ithelia sucks
  • JiubLeRepenti
    JiubLeRepenti
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    @ZOS_Kevin by any chance do you have any update on this?
    BE/FR l PC EU l CP2600
    Just fell in love with housing! Dedicated Youtube channel: https://www.youtube.com/@JiubLeRepentiYT/videos
    TES III Morrowind biggest fan!
    Never forget: we can disagree on everything, as long as we debate politely and respectfully
  • redlink1979
    redlink1979
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    @ZOS_Kevin PC EU here. I couldn't port to the dungeon selected by the Dungeon Finder (in my case, Graven Deep).
    Tried to port twice, got stuck in an endless loading screen both times.
    Had to hard reset the game twice.
    "Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear"
    • Sons of the Night Mother | VforVendetta | Grownups Gaming EU | English Elders [PS][EU] 2360 CP
    • Daggerfall's Mightiest | Eternal Champions | Legacy | Tamriel Melting Pot [PS][NA] 2190 CP
    • SweetTrolls | Spring Rose | Daggerfall Royal Legion | Tinnitus Delux [PC][EU] 2345 CP
    • Bacon Rats | Silverlight Brotherhood | Canis Root Tea Party | Vincula Doloris [PC][NA] 2090 CP
  • xbluerosesx
    xbluerosesx
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    ZOS_Kevin wrote: »
    Hi all, we are looking into this. Can you please provide the megaserver you are playing on?

    @ZOS_Kevin PC EU

    happened right after golden pursuits, I bet that's the update that did it
    Edited by xbluerosesx on May 1, 2025 5:58PM
    Ithelia sucks
  • janitoria
    janitoria
    Soul Shriven
    My entire raid group just got ported into the trial at the same time, after trying unsuccessfully for like 15 minutes. Seems to have been fixed?
  • Poss
    Poss
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    Just did Elden 1 by myself for the pursuit and I can’t reset the instance to go again
  • AngryNecro
    AngryNecro
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    pc eu. Yesterday, May 1st. When queuing in a certain dungeon. Loading screen, more than 5 minutes. Then I demolished the process and logged back in. The whole group was at the starting locations, then we went into the dungeon ourselves. the situation was repeated 3-4 times. on BG 4x4 not see problem
    Edited by AngryNecro on May 2, 2025 11:19AM
  • oldbobdude
    oldbobdude
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    ZOS_Kevin wrote: »
    Hi all, we are looking into this. Can you please provide the megaserver you are playing on?

    Happened to me on PC EU last night. Tried to queue for specific normal dungeon, force quit, queue again, force quit.
    Edited by oldbobdude on May 2, 2025 6:25PM
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