Let me put it this way: do you receive in-game spam from oddly named characters advertising G0LDAH.Com? Those characters are the bots attending their powerleveling service customer characters. Those bots also harvest all resources as they go around slaughtering everything nearby. Naturally, customer service isn't likely to catch up with those oddly named characters before they are simply deleted, but after the power leveling service has finished and returned the character and account to their victi... I mean, customer then customer service may catch up... once they figure out who these G0LDAH.com operatives are.