The Elder Scrolls Online

Enabling Gifting is a frustrating experience

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Eskibidus
Eskibidus
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I tried requesting gifting to sell some crowns for gold, only to get what feels like an automated response implying I’m not "active in the community" or that I should "play normally."

I have 2600 CP, well over 180 days, and log in daily for dailies, pledges, BGs, and Imperial City. I even bought a crown pack, but ESO+ has no value for me outside of crowns (which I can’t sell).
Also I'm in 5 guilds where 2 of them are Trading Guilds, where I actively sell items.

I recently took a break but played regularly for two months and being told to "play normally" is just frustrating.
Meanwhile, I see 400 CP players and fresh accounts selling crowns(and gold) without issues.

And please don't tell me that the system isn't automated, because that is clearly untrue.

Ticket Reference:
250315-002377
Edited by Eskibidus on March 25, 2025 6:18PM
  • Inari Telvanni
    Inari Telvanni
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    I've run into this issue many times, myself and with friends. It feels like an automation issue, wherein any breaks you take are a death sentence.

    I agree; this needs to be addressed at some point!
  • Eskibidus
    Eskibidus
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    I've been updating the ticket almost every day, and yet I haven't received a non-automated reply.
    Taking a break from this game is really like a death sentence for your account...
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    We will have an update to this sometime next week. We have been looking into addressing some player concerns while making sure we are still keeping accounts safe.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • MorallyBipolar
    MorallyBipolar
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    I know I won't be buying any crowns until gifting is enabled on my account. And I know I'm not going to put in any special requests or jump through a bunch of hoops to get it enabled. ZOS will either enable it on their own or I will never buy crowns.
  • Eskibidus
    Eskibidus
    ✭✭
    A week+ later, and nothing has changed yet. Still the same automatic answers. I'll try opening a new ticket
  • Kappachi
    Kappachi
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    ZOS_Kevin wrote: »
    We will have an update to this sometime next week. We have been looking into addressing some player concerns while making sure we are still keeping accounts safe.

    Has the update happened? Heck I feel unsafe going first with gold for crown trading lately because I am unsure if the person has gifting enabled on their account, which a lot of times after discussion it turns out they don't.
  • Eskibidus
    Eskibidus
    ✭✭
    Made a new ticket (250402-002253) to get refused again with the same automated message.
    Even bought ESO+ because I needed to farm 2 leads, but not much to do with the sitting crowns.

  • Eskibidus
    Eskibidus
    ✭✭
    @ZOS_Kevin
    I hate to tag you directly, but my application keeps getting auto-rejected with "not active in an ESO community", even though I’ve been actively playing for 3 months.

    It’s frustrating to buy crowns but not be able to use them as we please. It’s starting to feel like a scam.
    Can a real person please take a look at my ticket?
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