The Elder Scrolls Online

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Never received crowns after purchase from store

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FlameDark
FlameDark
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Hello! So I just bought the Housing Starter Pack yesterday and I didn't receive the 800 crowns that came with it. I got the new house, but no crowns have been added to my account. Am I missing something? Or is this a bug that happened?
PC/NA CP 1100 - PvE
◆Arondael - Level 50 Magicka Necromancer ◆ Valyndrae (MAIN) - Level 50 Magicka Sorcerer ◆ Mithaedrun - Level 50 Stamina Arcanist
  • virtus753
    virtus753
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    You might want to file a help ticket (either from your account on the website or from within game) so Support can look at the transaction and figure out what’s going on.

    Be sure it’s a help ticket, not bug/feedback. If they send you an automated reply, reply to that to get it looked at by a person. Avoid repeatedly updating the ticket while you wait for a response - doing so will put you back at the end of the line.
  • FlameDark
    FlameDark
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    Okay, I'll do that! Thanks! I didn't know if I was going crazy and missing something lol
    PC/NA CP 1100 - PvE
    ◆Arondael - Level 50 Magicka Necromancer ◆ Valyndrae (MAIN) - Level 50 Magicka Sorcerer ◆ Mithaedrun - Level 50 Stamina Arcanist
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