Trying to delete my FORUM account, and being COMPLETELY confused

dk_dunkirk · December 5

I got a warning about something I said, AND I'M NOT HERE ABOUT THAT. I responded to the warning with a request to delete my forums account, and have not received a response. I tried to open a ticket for this, but I had to log in with my GAME account, and got scared that I was asking to delete my GAME account, so I backed out. I searched the forums for deleting your account, and saw a mod post a link. I clicked that -- and it again made my login with my GAME account -- and I filled in the form this time, writing a note in the email confirmation field that this was about my FORUM account. After submission, it had a link to look at the ticket, which went to a 404 page. Now I'm panicking that my GAME account is going to be deleted. I have 4300 hours and about that many dollars invested in it, and it would sicken me for someone to misinterpret my request. Unfortunately, there's nothing clear about this process, and I cannot find a way to look at the ticket after the fact, so I'm trying to use these forums one last time to make sure that I've done it the right way. Can any mod help?

redlink1979 · December 5

Be sure to include that you're requesting this for your forum account, and you don't wish to delete your game account.
https://forums.elderscrollsonline.com/en/discussion/comment/3625999/#Comment_3625999

Tandor · December 5

Have you considered either changing your password and not keeping a note of the new one, or else simply learning from the warning?

Reginald_leBlem · December 5

You don't have to delete your account, you can just log out and not log back in

vsrs_au · December 5

I can understand the desire to delete the forum account. I'm also considering having my ESO forum account deleted/disabled, AND the game account, because I'm pretty fed up with ZOS' poor management of both.

dk_dunkirk · December 8

Tandor wrote: »

Have you considered either changing your password and not keeping a note of the new one, or else simply learning from the warning?

Have you considered that you can always reset your forgotten password?

I can't learn from the warning, because I think it was a misinterpretation of what I said, and a misapplication of the rule I was actioned under. In fact, I thought I was responding to a previous comment in a way that specifically would avoid the cited rule entirely, so the whole thing is baffling to me. The mod who did it won't answer my response to the action, so how am I supposed to clarify how my comment fell afoul of the policy? Even if I find out exactly what thought process triggered the action, I fear similarly-baffling actions in the future. I don't want to spend any time appealing or arguing about it; I just want to close this account so that it cannot happen again.

Despite 2 responses to the action, a ticket, and now 2 followup emails to the ticket, no one is responding to me from ZOS. I'm trying to leave the right way, but I've gotten radio silence.

gariondavey · December 8

@ZOS_Kevin can probably help you
The only times I've ever been helped on here has been from him essentially

TaSheen · December 8

Kevin will be back Monday maybe. He got "extra time off" according to Jess (I think it was Jess).

ZOS_Hadeostry · December 8

Greetings,

We are going to go ahead and close this thread, since it does violate the Community Rules under the Discussing Disciplinary Actions section.

Discussing Disciplinary Actions: If you ever have questions or concerns about a disciplinary action or decision we have made on the ESO forums, or wish to appeal a forum warning or infraction you’ve received, we ask that you please contact https://help.elderscrollsonline.com/ to do so (please specify that you are contacting about a forum-related inquiry or appeal). We are happy to discuss and review specific moderation-related actions with you, but we do not allow discussion of any moderation actions or decisions on our forums. If you have questions or concerns about an in-game disciplinary action, please contact https://help.elderscrollsonline.com/ to ask about a suspension or ban, and any other support-related feedback. We cannot assist with in-game violations on the forums.

There are options that are specific for forums - What do you need help with? -> Account -> I need help with a Forum Account - > Forum Appeal.

If you'd like to have your forum account deactivated and your personal information removed from it, please write an email to this address: privacy@support.zenimax.com.. This address and further information can be found here. Please be sure to include that you're requesting this for your forum account, and you don't wish to delete your game account.