Maintenance for the week of April 6:
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.
PS5 [NA] - Can't connect to server
Deedleqwerty
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The little snake wheel just keeps spinning. Is anyone else having issues connecting?
~Deedleqwerty [PS5] / NA / EU
CP 3294 NA / CP 1661 EU
Aldmeri Dominion - Wardevils
See you in Cyrodiil
CP 3294 NA / CP 1661 EU
Aldmeri Dominion - Wardevils
See you in Cyrodiil
0
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Yes. I got booted from PS-NA a few minutes ago. I checked the internet connection — and that was fine. I’ve tried restarting the app, connecting to the Ps-EU server — got login fail due to unexpected internal error. I tried restarting PS, but no luck there either.1 -
demonology89✭✭✭✭I can't connect to PSNA server. Que for login then internal error.PS5 NA
ESO Plus: Yes
Current Activities: back after a 3-4 month break, I'm mainly ganking in GH or questing in Vvardenfell
#MakeHealersSquishyAgain #ClassIdentity #ExcitedfortheReignofNickandSusan1 -
ThreeXB✭✭✭✭demonology89 wrote: »I can't connect to PSNA server. Que for login then internal error.
Same0 -
Auberon1983✭✭✭✭@ZOS_Kevin Not sure if the team is aware.
Queue has disappeared for me, but just endless process until "Internal Error Has Occurred"0 -
Ingenon✭✭✭✭✭
✭Deedleqwerty wrote: »The little snake wheel just keeps spinning. Is anyone else having issues connecting?
Yes. PS/NA. So I restarted my PS5, and now I am getting
LOGIN FAILED
An unexpected internal error
has occured. Please contact
customer service at https://
help.elderscrollsonline.com
So I tried login to PS/EU, and I'm getting the same LOGIN FAILED message
Checked Discord, and my guild chat is full of messages from guild members all saying they have been kicked and are unable to log back in.
@ZOS_Kevin1 -
ZOS_KevinCommunity ManagerHi all, just wanted to follow up and note that we are aware of this and investigating.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter4 -
katanagirl1✭✭✭✭✭
✭✭✭✭✭I was on this morning, but now it just says Connecting… and gets hung up there.
Khajiit Stamblade main
Dark Elf Magsorc
Redguard Stamina Dragonknight
Orc Stamplar PVP
Breton Magsorc PVP
Dark Elf Necromancer
Dark Elf Magden
Khajiit Stamblade
Khajiit Stamina Arcanist
PS5 NA0 -
EpicAwesome16Soul ShrivenI was on and my game for some reason wasn’t letting me select anything in world so I tried logging to see if that would fix but now I am getting the same internal error/endless load and cannot get back on.0 -
Hapexamendios✭✭✭✭✭
✭✭✭✭✭Since you need to do maintenance now just do it all and skip the one later.0 -
DenverRalphy✭✭✭✭✭
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@ZOS_Kevin So does that mean that the regularly scheduled maintenance has been pushed up ahead of schedule? That's kinda how it reads, but experience tells me not to assume anything.
Edited by DenverRalphy on October 29, 2024 9:29PM0 -
ZOS_KevinCommunity ManagerDenverRalphy wrote: »
@ZOS_Kevin So does that mean that the regularly scheduled maintenance has been pushed up ahead of schedule? That's kinda how it reads, but experience tells me not to assume anything.
No, this was an unexpected maintenance due to a hardware issue. Not related to scheduled maintenance. We are working to resolve this now.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter3
