Maintenance for the week of December 8:
• [COMPLETE] ESO Store and Account System for maintenance – December 10, 9:00AM EST (14:00 UTC) - 12:00PM EST (17:00 UTC)
For anyone missing the Hailcinder Mount, please check your in-game mail as it will have been sent there. If you are still unable to locate the mount, you can reach out to Support after choosing your platform here.