village of the lost soul tear in kahj'yahai not showing

ClowdyAllDay · January 10

cant complete quest/ blocks progress pc eu

ClowdyAllDay · January 10

i filed a bug report. logged out and back in and its still borked.

ClowdyAllDay · January 10

ClowdyAllDay · January 10

its been an hoour and no resolution

ClowdyAllDay · January 10

what a soul tear should look like

valenwood_vegan · January 10

ClowdyAllDay wrote: »

its been an hoour and no resolution

[Snip]. It sucks that there's a bug [Snip]. Could always try dropping the quest and starting over if it's that big of a thing.

[Edited for minor bait]

ClowdyAllDay · January 10

if they have to take the server down to fix that good grief

ClowdyAllDay · January 10

and surely it isnt just for me. i cant be the only one

katanagirl1 · January 10

I had this a while back, logging out and back in fixed it. The tear is actually above the roof.

ClowdyAllDay · January 10

i logged out 2x and back in bt it didnt help. so it's the old stuck in the roof mishap is it? i thought that only happened in shadowfen in that cave with a deadroth i think it is a world boss??

tomofhyrule · January 10

Have you tried dropping the quest and restarting?

I did this exact quest on an alt last week, so it's not a general bugged quest over the whole game. You may have just gotten a bugged instance, so if you drop it and restart it, it may work.

ClowdyAllDay · January 11

i spent 2 hrs of time on it yesterday. did it today and was fine.

phaneub17_ESO · January 11

The bug is that the spawn sometimes appears on the roof of the building so you can't reach it. Fortunately it only appears in 1 of the 3 instances, so you have a 2 out of 3 chances of getting the successful one. A server restart or maintenance won't fix it. There's a few other that have similar problems like in the Grahtwood public dungeon, the crocodile boss is stuck inside the ceiling above, also a 1 in 3 chances of running into that. Server maintenance won't fix it, it is always up there in 1 of the 3 instances that you can get.

ClowdyAllDay · January 11

phaneub17_ESO wrote: »

The bug is that the spawn sometimes appears on the roof of the building so you can't reach it. Fortunately it only appears in 1 of the 3 instances, so you have a 2 out of 3 chances of getting the successful one. A server restart or maintenance won't fix it. There's a few other that have similar problems like in the Grahtwood public dungeon, the crocodile boss is stuck inside the ceiling above, also a 1 in 3 chances of running into that. Server maintenance won't fix it, it is always up there in 1 of the 3 instances that you can get.

my comment about server was in response to a comment that has since been edited. I agree that a server shutdown is not appropriate and probably not helpful. THere should be a means to fix some of these things without needing to do that.

Jimbru · August 18

ON PCNA, having a related issue. I can see the portal, but the NPC won't close it to progress the quest. Not being able to complete the quest in turn keeps the public dungeon from being map completed. The fact that this bug is still around after so long is a condemnation of ZOS.