The Elder Scrolls Online

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Getting Booted from the server!

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gangyzgirl
gangyzgirl
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I logged in and got to character screen. MId login I got kicked out

Now every time I try to log in I get booted from the server!

Is anyone else dealing with this? :(
Edited by ZOS_Hadeostry on August 10, 2024 3:20AM
  • ZOS_Hadeostry
    ZOS_Hadeostry
    mod
    Greetings,

    After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's related to troubleshooting on the PC Platform.

    Thank you for your understanding
    Staff Post
  • tincanman
    tincanman
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    I think there's a time out limit for account login after getting booted. It might be as little as a few minutes and as much as 20-30mins. Maybe leave it for a bit and try again before any other troubleshooting to see if that fixes it for you.
  • tincanman
    tincanman
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    Some people try logging onto the alternate server (na server if you're usually on eu or vice versa) to clear the login but I think that has a relog limit timing, too (no idea how long). Also, if you have no characters on the alternate server then it'll probably take longer since you'd need to create a test character to log into first.
  • Sukayo
    Sukayo
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    I face that when logging through my chars, too. After 4-6 chards I get kicked off from the server quite often now.
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @gangyzgirl
    @Sukayo

    What error messages do you receive when trying to log in?
    Staff Post
  • Sukayo
    Sukayo
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    I get the message that en error occured after a session crashed, often wehn travelling around, but also in the middle of fights.

    An error occured, please wait some minutes and try again is wahat I have now.

    So started a repair, the second rtepair today. ended the cleint after it, and restarted the client to launch teh game.

    Game launched, login worked, a char is loading. handling crafing dailies. Next char, error 334, connection to lobby lost.

    Ok, another char. working, need somewwww ressources, all ok here. next char, all ok. All ok looged through now, only daily crafing, and also the char with teh crash at the end loaded ok. SO no idea why it works sometimes, and soemtimes not.

    Playing via Steam, win 11, Antivir Avast. Issue came up with the new launcher for me.

  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @sukayo

    Please see this article for information on Error 334 and let us know if the steps therein help with the issue.
    Staff Post
  • Sukayo
    Sukayo
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    ZOS_Phoenix wrote: »
    @sukayo

    Please see this article for information on Error 334 and let us know if the steps therein help with the issue.

    All done multiple times, and it starts to work again w/o issues also w/o those steps.

    Possible another point, I have two accounts, another on Epic. Here no issues. On teh same PC.
  • Sukayo
    Sukayo
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    now i got logged out with my Epic account for inactiy, and after restart I get error 307, before for teh login after logout an
    unexpected error.

    ESO has many ways to tell me to play other games.
  • Sukayo
    Sukayo
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    same with Steam now, made with one char crrafting dfailies, next char is loaded, and error, wait some minutes and try again.
  • Sukayo
    Sukayo
    ✭✭
    and next load it loaded the char which before got the error to wait some minutes.
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @Sukayo

    If the error was "An Unexpected Internal Error has occurred. Please contact customer service..." then please see this article for some more steps which may help. We also have this article with information on Error 307.
    Staff Post
  • Sukayo
    Sukayo
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    right, and again we have
    Repair The Elder Scrolls Online launcher to fix corrupt game files.

    I checked all of the articels already, and all give me no clue why now I get it so often.
  • Sukayo
    Sukayo
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    good news, Steam version, all chars loaded, and handled dailies, no issue.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Sukayo

    Thanks for the update and we are glad to hear back that there are no issues now.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
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