The Elder Scrolls Online

Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

[XBox] Can't sign in, wrong servers configured?

Leave a Reply
zsquared8080
zsquared8080
✭✭
When I go to sign in, the XBox NA message says, "Welcome to the North American Xbox Certification server." On EU, "Welcome to the preview megaserver."

When I sign in, I'm presented with the option to Create Account or Link Existing ESO Account, even though I'm signed in on an active account. I don't see a way to sign in presently.
Edited by ZOS_Bill on August 9, 2024 4:52PM
  • C0L0SSUS
    C0L0SSUS
    ✭✭✭
    Same NA server
  • erdYrrson
    erdYrrson
    ✭✭✭
    Yep, something is wrong...

    Xbox EU
  • baconaura
    baconaura
    ✭✭✭
    same xbox na

    my elderscrolls has account has my gamertag linked. the activation code to link provided in game doesnt work.



    @ZOS_GinaBruno @ZOS_Kevin
  • ariankentara
    ariankentara
    ✭✭
    Getting the same error for both my husband's and my accounts. Both on Xbox NA.
    Main: Apollymi Fonia/F Dark Elf Nightblade/Pact
    Sub1: Sarraxyn Drago/F High Elf Warden/Covenant
    Sub2: Xev Daraxerxes/M Dark Elf Dragonknight/Dominion
  • Kazemishiro
    Kazemishiro
    Soul Shriven
    getting the same issue since the update
  • WhoRU
    WhoRU
    ✭✭✭
    Xbox eu...is this being looked at please?
  • Stella_dArgento
    Stella_dArgento
    ✭✭✭
    Same here, first a long loading time, then "Welcome to the preview megaserver" on X-Box EU.

    Tagging @ZOS_Kevin for visibility
  • Succubus69420
    Succubus69420
    Soul Shriven
    Same issue here on both mine and hubby's accounts. @ZOS_GinaBruno
  • ZOS_Lunar
    ZOS_Lunar
    admin
    Hello!

    We are currently investigating issues some players are having logging into the North American and European Xbox megaservers. Thanks for the reports.
    The Elder Scrolls Online - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • HPOTTER85
    HPOTTER85
    Soul Shriven
    It tells me to link my account but I checked at its still link but can't get on stuck in NA Xbox Certification server.
  • AuldPhart
    AuldPhart
    ✭✭
    Me2 please fix asap
  • WhoRU
    WhoRU
    ✭✭✭
    After a long maintenance yesterday this is pretty frustrating but an early resolution would be much appreciated
  • Thal
    Thal
    ✭✭✭
    ZOS_Lunar wrote: »
    Hello!

    We are currently investigating issues some players are having logging into the North American and European Xbox megaservers. Thanks for the reports.

    Hi Team - just passing along a message for my friend on XBL NA Tkrantz

    He still has the issue at login despite some reports that the issue is resolved. Do we have any sort of guidance on steps to resolve on user end?
  • ZOS_Bill
    ZOS_Bill
    admin
    The issues related to logging in to the North American and European Xbox megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. The thread will now be closed from further comments.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.