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Game freezes on load screen after login

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Windows 11 PC/NA. Frequently the game freezes on the load screen between login and character selection. If any other app is open, selecting it with ALT/TAB shows only a black screen, though its window can be closed from the ALT/TAB display. The frozen game window can't be closed that way. It requires "Sign out" from the Task Manager menu, which closes any open app. When Windows restarts after sign out, the game usually will load normally. I have talked to other players who have experienced the same bug.
Edited by ZOS_Bill on July 30, 2024 4:40PM
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