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240705-002686 - Gifting issue
FingerDance
Soul Shriven
7/6/2024 240705-002686
Could someone from ESO give me an update about my tickets please. I know there are a lot of the gifting issues atm, all i want is an update saying that someone will/is checking on it, Please. Don't just leave me hanging here.
Edited by ZOS_Bill on August 16, 2024 4:58PM Could someone from ESO give me an update about my tickets please. I know there are a lot of the gifting issues atm, all i want is an update saying that someone will/is checking on it, Please. Don't just leave me hanging here.
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FingerDanceSoul Shriven240714-005380
I opened a new ticket . my previous one was removed by youknowwho magically w/o response.Edited by FingerDance on July 16, 2024 12:54PM1 -
Kappachi✭✭✭✭✭FingerDance wrote: »240714-005380
I opened a new ticket . my previous one was removed by youknowwho magically w/o response.
they have a high volume of tickets, it will take a while for you to get a response when it comes to gifting, it's like 2-3 weeks or somethin now according to other responses..0 -
rhelg80✭✭That's a ridiculous wait time. And when you're entering a ticket it says 7-10 days which is way below the 2-3+ weeks people are complaining about. Today's my 10th day of waiting without a response on my ticket as well and I plan on escalating.2
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FingerDanceSoul Shriven7/20 My ticket was closed and answered. ESO sent a gifting code granted email.
It was a great day. Thank you ESO.
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ZOS_BilladminWe are glad to hear back that the OP was able to get assistance from our support team. With this issue resolved, the thread will now be closed.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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