Keep getting ''Trojan NJRat'' Malware from ESO's latest launcher is false alarm? Anybody else? help

BlackKiba · July 12

Hi! Can anyone help?
as the tittle is called since the latest update each time this pops up on my antivirus and I have tried couple of times to remove it as I can do but each time I start the ESO launcher it updates
again and those files are then back again .

I can play the game only when it does update it but I'm not that comfortable that it keep saying its a trojan and this issue has never happend before with esos launcher until the lastest update.

Prior to that it worked fine and never gave an alarm about any virus/maleware of the launcher. I think those files seem though to be nessecary? but unsure if I should ignore it or add it as exception and wanted to see if others also have this issue cause I'm not sure how to go forth with this. So I'm kinda worried.. I hope the ZOS team will look into this if this is really safe. =/

Sorry for my english its not my home language.
Thanks

ZOS_Bill · July 12

@BlackKiba

Make sure you have the correct exceptions set in your AV program. The FAQ below goes over what files need exceptions.

Which exceptions do I need to add to my antivirus program and firewall?

BlackKiba · July 14

@ZOS_Bill

I think I managed have it added it to exception the whole mapp but are you sure that the Launcher_helper.exe file is neccesary for the game? and that it is safe too keep since I couldn't see it on the list you showed me before.
I just want to make sure since I'm not that great with these things

But is this most likely a false virus/maleware trojan ? or is there somehow someone can look into it properly that its absolutelty safe/ false alarm?

ZOS_Bill · July 16

@BlackKiba

You should only need to make exceptions for those files listed in our help article linked above.