I hope you get a answer form ZOS. But I expect you wont.
I find the reporting of issues inn the game to be a really bad experience.
Send a report about this very thing via the UI get a email response that unless you respond in 4 days the ticket will be closed.
So respond to the email, get a new email stating the same thing. This just continues over and over.
Cant talk, can not complete the task, please refer to the attached.
Can anyone from ZOS reply and confirm whether this has been fixed. I would rather not repeat it again on my alt find it still broken almost a year later.