Maintenance for the week of February 23:
• NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
What's the average ticket turn around time?
I started ticket 240603-000275 on 6/3 and haven't seen any response. Mean while I started a ticket to get a forum invite late last night and have already gotten a response as you can see. Curious as to the turn around time as the automated message said 48-72 hours