Maintenance for the week of June 29:
• NA megaservers for patch maintenance – June 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – June 29, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
What's the average ticket turn around time?
I started ticket 240603-000275 on 6/3 and haven't seen any response. Mean while I started a ticket to get a forum invite late last night and have already gotten a response as you can see. Curious as to the turn around time as the automated message said 48-72 hours