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• PC/Mac: No maintenance – February 2
• ESO Store and Account System for maintenance – February 3, 6:00AM EDT (11:00 UTC) - 4:00PM EDT (21:00 UTC)
ESO Freeze During Loading
c363b
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Frequently ESO will freeze on the loading screen between signing in and character selection screen. If I Alt-Tab to any other open app I have only a black screen. The only way I can close the frozen ESO is by signing off with the Task Manager menu. PC NA, Windows 11.
Edited by ZOS_Icy on May 31, 2024 11:52AM 0
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c363b✭✭✭I have not tried a rebuild, as the problem is intermittent. Has no one else reported this issue?0
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ZOS_SuserialadminHI. Here is some info related to you issue:
https://help.elderscrollsonline.com/#en/answer/36187
https://help.elderscrollsonline.com/#en/answer/23566
If you need additional help, please review the steps listed here https://help.elderscrollsonline.com/#en/home/category/8/platform/6/techissuetype/587#home-web-assist and submit a ticket if the additional steps do not resolve your issue.
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oldbobdude✭✭✭✭✭Same for leaving the game. The last few weeks shutdown results in black screen. Give it a minute or 2 and it will close. Otherwise force close through task manager. Same machine I’ve been playing on for more than a year. Annoying.Edited by oldbobdude on May 30, 2024 9:55PM1 -
ZOS_IcymodGreetings,
This thread has been moved to the PC Technical Support section, as it is better suited there.
Thank you for your understanding.
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