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Crown Crate Failed to Open But Was Consumed
Hogfinger
Soul Shriven
Three months ago I opened a ticket regarding a failed Crown Crate and never received a response. Ticket number 240302-007672
When opening the crate the screen just got stuck looking at Pacrooti with no text anywhere on the screen. After waiting for a few minutes I pressed ALT to exit the screen and the crate was consumed but I received nothing.
A moment ago I was just watching a friend open crates and the exact same thing happened to her, reminding me I should reopen my ticket.
Bugs like this, with no response from support, do not incentivise crown crate purchases.
When opening the crate the screen just got stuck looking at Pacrooti with no text anywhere on the screen. After waiting for a few minutes I pressed ALT to exit the screen and the crate was consumed but I received nothing.
A moment ago I was just watching a friend open crates and the exact same thing happened to her, reminding me I should reopen my ticket.
Bugs like this, with no response from support, do not incentivise crown crate purchases.
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ForumSavant✭✭✭✭This happened to me once before, I can't remember if i did or didn't still get the rewards.0
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valenwood_vegan✭✭✭✭✭
✭✭I've had something similar to this happen a number of times and at least in my experience I did get the rewards (ie: after opening a crate that bugged, I had items in my inventory that I could decon for gems). Still, very disconcerting and should be addressed. Crates are bad enough when they work properly :P0