Hi, so I'm one of the players who was trying to help you guys out on PTS Monday and got my account locked out as a reward.
I'm in an end-game progression core team that was unable to raid yesterday because three people on my team including myself were affected. While the game codes are a pleasant surprise and I appreciate that you are doing the best you can for damage control, what exactly is that going to look like for players in the end game expecting to utilize their playtime for end game content? If these game codes give me a vanilla account with no progression or gear unlocked, that is a functionally useless stop-gap. I would need to re-grind a character to a minimum of CP 1200 and ideally 1600 and farm many trial DLC dungeon sets, not to mention have the crafting ability and transmutes to build the gear/gold it out.
We recently had a 33/36 vitality clear of Sanity's Edge in 22 minutes. That's the level of play that I'm needing out of my account, and our entire team is losing time precisely when we are extremely close to achieving Mindmender.
Was this considered and will leveled characters with gear/skills unlocked be a part of the deal? What about achievements/account bound stiles/titles/progression earned on these temporary accounts. Will that be translated over onto our live accounts when it is restored? Some clarity would be greatly appreciated on this matter.