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cant get daily reward and the last reward is locked

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evymyu233
evymyu233
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gb87r8fk7qy5.png
Yesterday I logged in and got two crates.today when i want to get reward,it shows that there are still 0 minutes left,then i log out and log in,It turned into 24 hours.and the 30 day reward is locked.i think its a bug for people who have dlc.
dhyal6t71wsw.png
if zos dont fix it,I'm afraid I won't be able to get any rewards for this month.
@ZOS_KaiSchober @ZOS_Bill @ZOS_GinaBruno
Edited by ZOS_Hadeostry on March 2, 2024 4:49AM
  • evymyu233
    evymyu233
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    The same thing happened to guild mate who already have dlc
    l48y2hk66ouc.png
  • ldzlcs065
    ldzlcs065
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    same here
  • evymyu233
    evymyu233
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    e56nf3k05zpm.png
  • TruthSeeker
    TruthSeeker
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    Same here. I have Orsinium so my character cannot claim today's reward. I didn't even have to log out and in again for the clock to change - it was initially 0 but currently reads 23h 11m and dropping.......23h 0m....

    Please fix this zos.

    My character has not received her hireling emails this morning either. I have a feeling this is no coincidence but rather a software glitch connected to the daily rewards clock resetting. I will know more as I cycle through my characters now.
    Edited by TruthSeeker on March 2, 2024 4:13AM
  • ClericPro
    ClericPro
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    And that's why I'm not surprised at all?
  • TaSheen
    TaSheen
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    @ZOS_Kevin.... this needs to be fixed. Not right....
    ______________________________________________________

    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

    PC NA, PC EU (non steam)- four accounts, many alts....
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Thanks for bringing this to our attention. We see your posts about issues with claiming the Orsinium DLC for day 2. We'll notify our teams and look to start an investigation.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    evymyu233 wrote: »
    gb87r8fk7qy5.png
    Yesterday I logged in and got two crates.today when i want to get reward,it shows that there are still 0 minutes left,then i log out and log in,It turned into 24 hours.and the 30 day reward is locked.i think its a bug for people who have dlc.
    dhyal6t71wsw.png
    if zos dont fix it,I'm afraid I won't be able to get any rewards for this month.
    @ZOS_KaiSchober @ZOS_Bill @ZOS_GinaBruno

    What megaserver are you playing on? @evymyu233
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Ugrak
    Ugrak
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    TruthSeeker wrote: »
    My character has not received her hireling emails this morning either. I have a feeling this is no coincidence but rather a software glitch connected to the daily rewards clock resetting. I will know more as I cycle through my characters now.

    Hireling emails came through as normal, but the daily reward is experiencing the same bug as described in this thread.
  • The_Boggart
    The_Boggart
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    Locked reward as described steam 🇬🇧
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hi all, for those running into an issue claiming the Orsinium DLC for day two, can you please note the following for me.
    • Platform you're playing on
    • What megaserver are you playing on?
    • Did you claim day one rewards?
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • rioichi4
    rioichi4
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    PC EU says I claimed the reward today, but I did not.
  • Adremal
    Adremal
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    ZOS_Kevin wrote: »
    Hi all, for those running into an issue claiming the Orsinium DLC for day two, can you please note the following for me.
    • Platform you're playing on
    • What megaserver are you playing on?
    • Did you claim day one rewards?

    PC
    EU
    Yes

    Same exact issue as the others who posted
  • evymyu233
    evymyu233
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    ZOS_Kevin wrote: »
    Hi all, for those running into an issue claiming the Orsinium DLC for day two, can you please note the following for me.
    • Platform you're playing on
    • What megaserver are you playing on?
    • Did you claim day one rewards?

    steam pc eu,I received the reward for the first day.
  • BenTSG
    BenTSG
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    Ah, so this isn't just me experiancing this then. I'll throw my name here too, I'm on PC/EU

  • TruthSeeker
    TruthSeeker
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    Ugrak wrote: »
    TruthSeeker wrote: »
    My character has not received her hireling emails this morning either. I have a feeling this is no coincidence but rather a software glitch connected to the daily rewards clock resetting. I will know more as I cycle through my characters now.

    Hireling emails came through as normal, but the daily reward is experiencing the same bug as described in this thread.

    My other characters are all receiving their hireling emails so far. I will load the character that did not receive them after I complete the cycle to see if she now has them.

    I am on PS4.
  • ClericPro
    ClericPro
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    ZOS_Kevin wrote: »
    • Platform you're playing on
    • What megaserver are you playing on?
    • Did you claim day one rewards?
    PC
    EU
    Yes

  • LunaFlora
    LunaFlora
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    ZOS_Kevin wrote: »
    Hi all, for those running into an issue claiming the Orsinium DLC for day two, can you please note the following for me.
    • Platform you're playing on
    • What megaserver are you playing on?
    • Did you claim day one rewards?

    - PlayStation 5.
    - EU, has the issue with Orsinium collected
    - NA, can't check yet but has it unlocked via ESO Plus so will likely also get the issue
    - yes i claimed day 1 rewards.
    miaow! i'm Luna ( she/her ).

    🌸*throws cherry blossom on you*🌸
    "Eagles advance, traveler! And may the Green watch and keep you."
    🦬🦌🐰
    PlayStation and PC EU.
    LunaLolaBlossom on psn.
    LunaFloraBlossom on pc.
  • lord_Crull
    lord_Crull
    Soul Shriven
    ZOS_Kevin wrote: »
    Hi all, for those running into an issue claiming the Orsinium DLC for day two, can you please note the following for me.
    • Platform you're playing on
    • What megaserver are you playing on?
    • Did you claim day one rewards?

    PC
    EU
    Yes
  • Stefirex
    Stefirex
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    PC EU Granted, I already own Orsinium.
    Edited by Stefirex on March 2, 2024 4:48AM
  • ZOS_Hadeostry
    ZOS_Hadeostry
    mod
    Hey there,

    Due to there already being a thread discussing Daily Login Rewards–March 2024, we are going to close this down so that you may continue the discussion here.

    Thank you for your understanding.
    Edited by ZOS_Kevin on March 2, 2024 5:19AM
    Staff Post
This discussion has been closed.