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Purchased ESO Plus + Crown Pack at once, but didn't receive "Plus' free crowns", only the "Pack"

LikaShade
LikaShade
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Hi!
As the title says, I have purchased "Plus" and "Crown Pack", but I only have Pack Crowns + ESO Plus in my account. What about the free crowns you get with ESO Plus?
I restarted the game, logged out and back in, no change.
Another advice online is "wait for 24-72 hrs", but obviously I want to use the crowns during this discount period.

Any solution to this?
  • Elsonso
    Elsonso
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    Open a ticket with Customer Support. Both the ESO one and where you purchased the pack.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • LikaShade
    LikaShade
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    Update: The issue was fixed very quickly by the Support.

    Thanks!
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