@ZOS_Phoenix Many thanks for your response.

I hope you don't mind, but I have a few questions;

1. What do I file this under when following your link?
2. Will I get a direct response?
3. It's hard to convey what is actually happening but through my tests I sort of concluded it's either an account specific or server side issue whereby it only impacts me, which is really odd. Could I speak to someone directly to explain this in more/better detail? - I ask this as I have logged a ticket regarding this within the last month and only recieved a generic reply which did not address or resolve the issue.

If it's not fixable with regards to cost/benefit to the company, then it's not ideal but I can accept it and just uninstall, it would just be nice if received some communication (like how you responded).

Thanks again,
Mansquito

You are not the only player with this kind of problem. It was better after the "server refresh" (for me it was almost perfect for a while) but performance is getting worse on all platforms again.

They will not be able to help you with this. Support does not tell you when there is something wrong with the game. Maybe they don't even know. They will just let you do stuff until you give up. Forum mods don't seem to know either. Sometimes the devs will talk about performance issues in interviews and streams, but that's very rare and they really hate to talk about it. They talked about rewriting parts of the code and changing some rules in the game, but not one single project was successful. And they pretty much stopped talking about it. Additionally the "bugfix" update in Q3 became the "quality of life" update for some reason.

So before you start blaming your roommates, ISP and everyone else you can think of, i wanted to tell you that you are not alone. Almost every player i have ever known had performance issues and gamebreaking bugs in this game. That's just the way this game works. And it's one of the main reasons why people stop playing.