Porting to friend or guild member in Blackwood causing disconnect.

Pixiepumpkin · November 2023

For a few days now, when I port to blackwood using a guilding or a party member or a friend I often get disconnects and I get an error message saying "Unable to connect to game server. Please make sure you have a valid internet connection."

UPDATE: just used a wayshrine to port to blackwood from eldenroot, same issue. I got timed out and the error message. I am using Game Consultant ATM to check file integrity.

I wonder if its a port thing issue. I dunna, I am not good with that stuff.

ZOS_Kraken · November 2023

@Pixiepumpkin Are you able to teleport to all other locations with no issue?

Pixiepumpkin · November 2023

ZOS_Kraken wrote: »

@Pixiepumpkin Are you able to teleport to all other locations with no issue?

Good morning Mr. Kraken.

I have not had any issues porting anywhere else in game. I also tried a wayshrine to Blackwood yesterday and it failed as well.

I made sure the launcher exe was in the firewall pass through list thing and I even had the time out going to blackwood after that.

I am not entirely convinced it's an ESO issue though. My wife and I play in the same room on the same connection (we are on a switch that is fed to the router which is then fed to the street) and she has not had the issue. That being said, I play more than her so I have a greater likelihood of encountering the issue.

ZOS_Phoenix · November 2023

@Pixiepumpkin

Thank you very much for the update! Did you try all of the steps in this article? If so and the issue still occurs, I would recommend opening a ticket with our support team here so they can take an in-depth look.