I keep getting error's these last few days.

Primordialaeon · October 2023

I have been booted from the server many times these last few weeks I keep getting error 103 and 307. I reset my wifi and yet I still keep getting booted after some time has passed. is anyone else having this issue?

Necrotech_Master · October 2023

the "booted from server" error (error 307) where you have to wait a few min to log in is i think the games primary layer of bot detection type thing

if you use a lot of gear procs that deal dmg when taking dmg like leeching plate, and sit in a mob long enough without actually doing anything and the mobs are killing themselves attacking you, after a bit the game will "boot you from server" (ive had this happen several times, just because i happened to afk in a mob for a little bit while i was making dinner for example)

im sure there are probably other things that can trigger it too, but thats my theory on why that error can pop up

im not sure why you would be getting the error 103, which is generally the server being down, that would possibly imply that you might have a connection issue if the server is not actually down (which also could be any number of things between you and the server)

ZOS_Kraken · October 2023

We do have an article about error 307 located HERE. If you are still experiencing issues, please contact Support.

Lylith · October 2023

kicked during boss fights, then told i'm already logged on (makes sense, right? why would i not want to log on if i was already logged on?), then 'can't find server, then we advance to the higher error codes.

odd thing, i can log on with either of my secondary accounts during this 'outage' and they work just fine; my main account is the only one having problems.

all with the same client.

this has been a problem for months, particularly during events and esp during boss fights.

really special.

ZOS_Bill · October 2023

@Lylith

Have you already opened a support ticket since this has been ongoing for a few months?

Tia413 · October 2023

I too am getting Error 307 way more than I like. Just got it while doing work at the Blacksmithing Station in Vukhel Guard.
I am definitely not afking at the Blacksmiting Station. Nor am I a bot. So I don't understand if I am clicking buttons and such, why I am getting Booted from the Server. ????
This is my Main account....It's happening on my 2nd account.
Opened a ticket on the 25th about it.
Supplied them with the Game Consultant file, MsInfo32, And DxDiag that they requested and my ticket (231025-005257) still says Waiting for Agent.

Please Help @ZOS_Bill

Tia413 · October 2023

Just got Booted again! Was at the Clothing station in Vuhkel Guard.

ZOS_Bill · October 2023

@Tia413

Thanks for including your ticket number. We've sent you a forum PM with an update on your ticket.

Tia413 · October 2023

Ty for the update @ZOS_Bill but the game is becoming unplayable at this point.
I just got on the game and was working on my CP points and was Booted *sigh*
I don't seem to be able to do anything other than to stand around whacking mobs or questing. If I try to do anything else Bam I get booted from the server.
This is getting very frustrating very quickly.

Lylith · October 2023

ZOS_Bill wrote: »

@Lylith

Have you already opened a support ticket since this has been ongoing for a few months?

no, b/c it's intermittent and seems to happen mainly during events.

as a rule, i don't get it in normal play.

ZOS_Bill · October 2023

@Lylith - Thank you for the update on when these issues have been happening.

@Tia413 - Support should reach out again to continue troubleshooting with you.

Tia413 · October 2023

ZOS_Bill wrote: »

@Tia413 - Support should reach out again to continue troubleshooting with you.

I spent money to replace my ethernet cord, which didn't help. And I just found out 2 days ago that my Main HDD Hard Drive was going out. So I spent more money to replace it with a new SSD Hard Drive.
I really wish Money grew on Trees at this point

I also had updated to Windows 11 (because Microsoft said my system could handle it) only to find out it couldn't handle it.
So I had to wipe my drive and reinstall Windows 10. I was beyond the 10 days period....just my luck

I have missed out on a good chunk of the Witch's Festtival (which I was so looking forward to) due to bad timing of this problem.
It's been very frustrating to say the least.

I closed the ticket just a bit ago because...1) After 6 days only 1 support person responded to me and I hadn't heard back from him in 2 days AND 2) because I haven't been getting the Error since replacing my Hard Drive.
So I am gonna assume the problem was on my end, but if it happens again I will open a new ticket.

Thank You so very much @ZOS_Bill for all you have done! You deserve a promotion

ZOS_Bill · November 2023

@Tia413

Thanks for the update and letting us know you've not had any issues since replacing the hard drive.