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What is wrong with your web site ???

Ashnarug
Ashnarug
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get same result on both Edge and Chrome

0tg38s0u1ugr.png
During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
  • wilykcat
    wilykcat
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    The scaling of the web page is not correct. It looks like an auto-adjust to certain screen or window size bug.
  • SeaGtGruff
    SeaGtGruff
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    What's that "Waiting for somethingsomething.com" message from your browser at the bottom of the page? Could that be part of the problem?
    I've fought mudcrabs more fearsome than me!
  • Ashnarug
    Ashnarug
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    went back on the page and I don't see it anymore (the waiting for something.com). It's only a portion I grabbed, when I go down the page the other sections are showing the same problem.


    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
  • SeaGtGruff
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    I just checked the front page and it looks okay to me (on my iPad in Safari). But what I noticed is that the stuff you're seeing in your screenshot are the titles and text for the scrolling announcements at the top of the page-- the ones where they have a picture that stays up for several seconds before scrolling to the next announcement, and after going through all of the current announcements it rolls back to the first one. Maybe your computer needs an update for something, or needs you to change the permissions on some kind of scripting, so that announcements banner at the top of the page can function as intended?
    I've fought mudcrabs more fearsome than me!
  • SeaGtGruff
    SeaGtGruff
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    I just checked it in Edge on my Windows 11 computer. The stuff you're seeing comes up for a fraction of a second but then the page displays as expected, so there might be something about your setup (system and/or permissions) that is either preventing the banner announcements from loading completely or preventing the script from running after everything loads.
    I've fought mudcrabs more fearsome than me!
  • Ashnarug
    Ashnarug
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    it only started a couple of days ago. about the same time the format of the forums changed. and the forums I see correctly.
    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
  • SeaGtGruff
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    What version of Windows are you on? Do you run Windows Update regularly? (I keep mine on pause so it doesn't try to update while I'm playing games, but I run it on demand one or more times a week and then pause it again.)
    I've fought mudcrabs more fearsome than me!
  • Ashnarug
    Ashnarug
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    latest update for Edge: Version 115.0.1901.203 (Official build) (64-bit)

    Edition Windows 11 Home
    Version 22H2
    Installed on ‎9/‎27/‎2022
    OS build 22621.2134
    Experience Windows Feature Experience Pack 1000.22659.1000.0

    and I just ran Windows Update and I already was up-to-date
    Edited by Ashnarug on August 10, 2023 10:45PM
    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
  • SeaGtGruff
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    I haven't checked those against mine to see if anything's different, but if no updates are available then my other suggestion was something to do with permissions.

    I didn't notice any change to the format of the forums the other day, but if there were any changes to the forums and the main web site then maybe something needs to be reenabled in your security/antivirus settings?

    Another thought-- if the page is having trouble loading correctly, maybe there's something that can't be saved (overwritten) to your system because an old version of the file got write-protected or something? Perhaps clearing your browser's cache will help? Or maybe you need to check the browser setting that determines whether frequently-visited pages should be refreshed on every single visit or not?
    I've fought mudcrabs more fearsome than me!
  • Ashnarug
    Ashnarug
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    i cleared my cache. the issue is still there. is the way you see the forum? it was not the way I was seeing it in July.

    hzbj3d3pf1o8.png
    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
  • SeaGtGruff
    SeaGtGruff
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    No, I'm not seeing the background image (wallpaper), just a black-and-dark-gray marbled texture, and the forum background is light gray or silver rather than that light tan color.
    I've fought mudcrabs more fearsome than me!
  • wilykcat
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    me too
    gwo8ur63g0y1.png
  • Ashnarug
    Ashnarug
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    ????????????????????? everything back to normal this morning !!!!!!!!!!!!!!!! Wonder what happened.

    t7xwe3lgdp16.png
    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
  • wilykcat
    wilykcat
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    They are soon gonna to update visuals on the forums I guess. I don't know.

    Maybe they are testing a new visual update for the website.

    Somehow you got it before release?
    Edited by wilykcat on August 11, 2023 12:14PM
  • Elsonso
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    Ashnarug wrote: »
    i cleared my cache. the issue is still there. is the way you see the forum? it was not the way I was seeing it in July.

    hzbj3d3pf1o8.png

    As I recall... this just means that CDN content is not loading. That can simply be because where ever you are trying to get it from isn't giving it to you. Meanwhile, other people are getting it from other places just fine.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Ashnarug
    Ashnarug
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    Elsonso wrote: »
    As I recall... this just means that CDN content is not loading. That can simply be because where ever you are trying to get it from isn't giving it to you. Meanwhile, other people are getting it from other places just fine.

    Not seeing it in Canada ?! Does it mean that Zenimax is owned by Meta ?

    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
  • wilykcat
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    CDN is Content Delivery Network.
  • Elsonso
    Elsonso
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    wilykcat wrote: »
    CDN is Content Delivery Network.

    Akamai, last time I looked. Could be one of the regional download sites didn't get updated properly. Could be some internet routing issue. Could be an ad blocker, even. :smile: The first two are something for the ESO web team to look at.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • vsrs_au
    vsrs_au
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    Script blockers can cause what the OP is observing, so my suggestion is to check these browsers' settings for blocking scripts and/or ads.
    PC(Steam) / EU / play from Melbourne, Australia / avg ping 390
  • Ashnarug
    Ashnarug
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    IT STARTED AGAIN after 5 days being normal ... no changes done at my end. That will be a MAJOR problem when I need to renew my subscription as the page will not be available.

    cxc4lh8l5iqe.png
    Edited by Ashnarug on August 16, 2023 1:11PM
    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
  • Legioner995
    Ashnarug wrote: »
    Elsonso wrote: »
    As I recall... this just means that CDN content is not loading. That can simply be because where ever you are trying to get it from isn't giving it to you. Meanwhile, other people are getting it from other places just fine.

    Not seeing it in Canada ?! Does it mean that Zenimax is owned by Meta ?

    Try it on your cell phone, it open just fine. I am having same issue on Window platform.
  • Legioner995
    Ashnarug wrote: »
    IT STARTED AGAIN after 5 days being normal ... no changes done at my end. That will be a MAJOR problem when I need to renew my subscription as the page will not be available.

    cxc4lh8l5iqe.png

    Try it on your cell phone, should open fine. Having same issue on Window.
  • Ashnarug
    Ashnarug
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    Try it on your cell phone, should open fine. Having same issue on Window.

    correct, opening on my phone does show properly. At least I am not crazy; there is a real and recurring issue with the ZOS website and Windows 11. I am not alone.

    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
  • Elsonso
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    Ashnarug wrote: »
    Try it on your cell phone, should open fine. Having same issue on Window.

    correct, opening on my phone does show properly. At least I am not crazy; there is a real and recurring issue with the ZOS website and Windows 11. I am not alone.

    My guess is that if you look at your browser network log for the website when it is having an "issue" you will see that "prod-eso-forum.css" is not loading from akamaihd.net.

    If it is, then my second guess is that the browser is not properly loading the style sheet for some reason.
    Edited by Elsonso on August 17, 2023 12:05AM
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Ashnarug
    Ashnarug
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    Elsonso wrote: »
    My guess is that if you look at your browser network log for the website when it is having an "issue" you will see that "prod-eso-forum.css" is not loading from akamaihd.net.

    Sorry Elsonso but I am not a programmer. I do not know what that means.
    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
  • Elsonso
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    Ashnarug wrote: »
    Elsonso wrote: »
    My guess is that if you look at your browser network log for the website when it is having an "issue" you will see that "prod-eso-forum.css" is not loading from akamaihd.net.

    Sorry Elsonso but I am not a programmer. I do not know what that means.

    Style sheets (CSS files) govern what the forum looks like. It looks like the forum's natural appearance is shown in the picture posted above. Tan. The file "prod-eso-forum.css" that is downloaded from akamaihd.net (the content distribution network) overrides the tan look of the forum to give it the appearance that you are looking for. ZOS provides the file to Akamai and Akamai stores it until your browser asks for it.

    If that file is not able to be downloaded from Akamai, or if something in the browser or Windows is preventing it from being properly used, then the forum will be tan colored. Fonts might be different. Background images will be different.

    The browser network log is technical, but it seems a lot of people know about it, so I mention it. Others here in the forum who have this problem might know more about how to use Inspect in the browser. Maybe what I posted above will provide them a direction to see what is happening on their end.

    My hope is that it is a browser issue, or something in Windows firewall or virus protection, that is causing the problem. That will be easier to fix, I think. What ZOS can do is actually pretty limited, I think.

    Edited by Elsonso on August 17, 2023 12:40AM
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Ashnarug
    Ashnarug
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    Elsonso wrote: »
    My hope is that it is a browser issue, or something in Windows firewall or virus protection, that is causing the problem. That will be easier to fix, I think. What ZOS can do is actually pretty limited, I think.

    Disabled Norton VPN and the pages came back to normal. Reenabling the software, the problem returned. Now, how do I report that to Norton ?

    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
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