Can't login PS-EU, Unexpected internal error

Sleeping_OwI · July 2023

I logged in an hour ago, got kicked after a minute, and been getting this error since. Restarting game & connection, waiting a while before trying again.. none of them is helping. Any ideas on the fix?

ZOS_Phoenix · July 2023

Greetings,

After review we have decided to move this thread to a category we think is more appropriate for this topic (PlayStation® Technical Support, as this thread is regarding a technical issue on PlayStation).

Thank you for your understanding.

Darth_Foole · July 2023

I have the same problem. First massive lag, game seems frozen. I log out… then, I get Error 308, supposedly I spammed in chat??? I didn’t write anything… I try to log in again: placed in a queue (that is a slap in the face for someone who pays ESO+ for years while there seems to always be a „play for free“ event on)
finally, nothing: internal error, contact customer service… close game, close PS, nothing helps…
I would laugh if it wasn’t so damn sad…

count_dingo · July 2023

Perhaps after review, someone could decide to address the servers being overloaded due to the free eso event, and maybe fix it for paying players? This is a technical issue with Zenimax, not Playstation.

StormBlade512 · July 2023

I have had some issues too, definitely to do with the event and free ESO weekend I think

ZOS_Bill · August 2023

@Sleeping_OwI

Please check our FAQ linked below for help with this error message.

"LOGIN FAILED An unexpected Internal Error has occurred..." Login Error Code - Xbox/PlayStation - The Elder Scrolls Online