The Elder Scrolls Online

Screen freezes at logout/reloadUI

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Csub
Csub
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Hello, I am not sure if anyone is having this issue, but since recently (maybe for a week now), whenever I do a /reloadui or just log out, my screen freezes for like 10-15 seconds before the loading screen.

The game runs fine, with 30+ FPS and, as I mentioned, it is only like this since recently.

I am wondering if it can be one of the addons (or more) causing this, or, if it is for others too, maybe it was done by a patch.

I did a full disc defragmenting like 10-14 days ago, I doubt it would have caused this.

I do not have too many addons, the one that I can imagine that it might be causing it (though I doubt) is Librarian, as it stores all the books and readable stuff I collected and, by time, it grows of course but the game only slows down when I scroll through the collected material.

My specs (although I really doubt it has anything to do with it as it was fine until recently):
MSI CX61
8GB RAM
Intel Core i7 2.2GHz
Nvidia GeForce GT 740M

The addons I use (I will mark with an asterix the ones I added recently, in the past 2 weeks)
-AIResearchGrid
- Alchemist
- BankStuffer
- CraftResearchTimer (hmm I should get rid of either this or the previous, though they both have been around for some time so I doubt they cause any conflict)
- GuildStoreSearch
- insjunkyard
- insshardwatch
- ItemSaver* (Added today so it is definitely not this one)
- Librarian
- mhFramework
- mhOutfitter
- RainbowReticle*
- ResearchAssistant
- SkyShards
- SlightlyImprovedExperienceBar
- SousChef
- TamrielTime

And that`s it. Most of what I added recently were 2 weeks ago anyway.

Edit: Oh and I did notice more crashes for a few days now. Like 3-5 a day.
Edited by Csub on May 6, 2014 1:45PM
"The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing. - Lyris Titanborn
  • Sarenia
    Sarenia
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    If I read correctly, this is normal behavior. My own reloadui takes maybe 5-8 seconds, but 15 seconds seems plausible too.

    ESO is a demanding game, so it could be hardware. Troubleshoot your addons though to rule those out -- I would try disabling all addons and reloading. See if it's faster. Then enable addons one-by-one and see if any cause a particularly long delay.
    Edited by Sarenia on May 6, 2014 1:47PM
    [beta_group_85b_9]
  • Csub
    Csub
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    Yep, thanks, I will try that, I already disabled some of my addons, though haven`t tried since then, I am finishing the last Guild quests now :P

    I will check them later. And the loading screen is not bad, it is still normal, it`s the 10 second-ish freeze before the loading screen that is new and bothers me.

    Thanks again, I will let everyone know if it helped!
    "The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing. - Lyris Titanborn
  • Csub
    Csub
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    Aaand found the guilty: insshardwatch. No idea what it does to be honest :D I did know it once, when I downloaded it. I disabled all, then it was all, I started to enable them, one by one (okay, few by few, patience is a virtue, but still :P), and the circle just narrowed and narrowed until I found the culprit.

    Thank you everyone, like Sarenia or Sarenia, and especially Sarenia for helping! :D
    Funny thing is, I would really have guessed it was a patch, since I have this addon for long now. I guess it can stack up a lot of log files and whatnot, would be easier to assume if I actually knew what that addon did! :D And I sort of accused poor Librarian addon!

    Anyway, let this topic serve to help people with similar problems in the future! And sorry for doublepost!

    Edit: I jinxed it, the freezing is back. How curious!

    Edit2: I think I should write these edits like the journals we find ingame. You can follow the progress to success then! Or to madness! I can hear Sheo already.
    Edited by Csub on May 6, 2014 3:45PM
    "The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing. - Lyris Titanborn
  • Csub
    Csub
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    Sorry for the triple post but I am not sure if anyone would read it since this topic won`t get an update if I just keep editing previous ones :D So, I found out it wasn`t an addon after all. I disabled them again, enabled them one by one and stopped when I had all that I wanted. It was working fine, I did some extra reloads, moved a bit, jumped around etc. All was working okay, then I decided to reload once more, without changing anything in addons, and it was slow again, yet 2 minutes ago it was fine.

    What can cause this? This is not memory leak I guess, I mean I think it would only lower my frame rate. I am not quite sure it is an addon any more.

    Edit: Sorry if I seem like I am talking to myself but right now it is working fine, I have only a few addons and so far so good even after 20 minutes or so playing with random /reload uis to make sure. I guess it wasn`t one addon then but some of them were conflicting with each other. Will see if it will stay like this.
    Edited by Csub on May 6, 2014 4:14PM
    "The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing. - Lyris Titanborn
  • Adam_Chattaway
    Adam_Chattaway
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    I have the same problem but my game perma freezes and crashes after a few min.
    I was once Banned for making a game criticism. Think about that.
  • Csub
    Csub
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    Adam_Chattaway wrote: »
    I have the same problem but my game perma freezes and crashes after a few min.
    Sometimes it crashed for me too on loading, although I alt tabbed out when it froze, usually it wasn`t a problem, sometimes it was, though.

    Do you also have it when you reload UI or log out? As for me, it is still working nicely! It was probably 2 addons conflicting with each other, try to experiment!

    "The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing. - Lyris Titanborn
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