Constantly Crashing in Trials

Esmaralda · June 2023

Since the new chapter came out, I can't do trials at all. I turned off all addons, my system is up to date, hardware looks good. Never had this happen on this game so IDK.

Esmaralda · June 2023

Also, the ping is really high in trials?

disintegr8 · June 2023

I used to be one of those people that never got kicked but now I get dc'd in nearly every trial I run, requiring me to close and restart the game. Not ideal if you're a healer or tank.

And us console peasants haven't even got the new chapter yet, hope it doesn't become worse.

ZOS_Bill · June 2023

@Esmaralda

If the crash troubleshooting found here is not helping with these crashes, please go ahead and start a ticket with customer support.

Esmaralda · June 2023

Thank you! I will do that. I ended up updating the bios and chipset and reinstalling the game. Also changed my gpu graphic setting for the game, because it somehow got changed. It seems to be better, haven't been in a trial yet but I'm hoping it works. If not then I will file a ticket.

Esmaralda · June 2023

Well that did work! Updating bios and chipset drivers and reinstall.

ZOS_Bill · June 2023

Thanks for the update on the troubleshooting you've tried. With the OP getting their issue resolved, this thread will now be closed going forward.