Error 303: Connection to the server has timed out

Mooncake · June 2023

I've been getting this error ever more frequently in the last few weeks, but today I simply cannot log into the game. Been trying for the last 20 minutes, no luck on any character.

Welcome to Necrom!

Erorah · June 2023

I got this error for 3 hrs this afternoon, completely unable to log in my main character that was stuck in the Telvanni Peninsula. All other characters could log in..
On a whim, I decided to turn off all addons for that char and see.. and lo! She logged right in like the rest of my chars.
So I took her home.

Even though I have updated Minion, restarted my PC, etc.. and while all other characters are playing with addons, that one was a bugged char.

/Shrug.

Mooncake · June 2023

Erorah wrote: »

I got this error for 3 hrs this afternoon, completely unable to log in my main character that was stuck in the Telvanni Peninsula. All other characters could log in..
On a whim, I decided to turn off all addons for that char and see.. and lo! She logged right in like the rest of my chars.
So I took her home.

Even though I have updated Minion, restarted my PC, etc.. and while all other characters are playing with addons, that one was a bugged char.

/Shrug.

Funny thing for me is I haven't even purchased Necrom yet. My only two toons are both stationed in Gonfalon Bay, High Isle, so I don't think character location is the issue.

Will try suspending addons and see how it goes. Thanks for the tip!

Mooncake · June 2023

Any news on this from ZOS? The game is becoming unplayable for me. It takes up to 10 attempts to login.

Please help.

Pet · June 2023

I've been getting this as well as "Error 307 Booted from server" and "An unexpected internal error has occurred". I genuinely cannot log in either until I repair the launcher which takes like 5-10 minutes. It's been happening for about 2 or so weeks now, even before Necrom dropped, but it's definitely become more frequent, that's for sure.

Mooncake · June 2023

Mooncake wrote: »

Will try suspending addons and see how it goes. Thanks for the tip!

I filed a support ticket and they told me to do this:

I did all that and yes, I can now login smoothly with no problems, but now I'm playing with no addons.

I wish they would identify which addon is causing the problem so we can disable just that one while a fix is found.

ZOS_Bill · July 2023

We are glad to hear back that deleting add-ons has helped resolve Error 303. For any other players encountering this error message, please review our FAQ linked below.

Error 303 - PC Error Code - The Elder Scrolls Online