Unable to connect to game server.

Rikkadir · April 2023

I continuously receive the alert "Unable to connect to game server. Please make sure you have a valid internet connection".
Happened since yesterday before the update, and this morning about five times, either when Logging in, Fast travelling, entering or leaving Battlegrounds. Never happened before, but this makes the game impossible to play for me.

There is nothing wrong with my internet connection, and I've rebooted the router.
A comment or explanation would be greatly appreciated, thanks.
PS4 on the European Megaserver.

Thanks.

markulrich1966 · April 2023

same problem, trying since 1 hour to connect to xbox NA from europe. Could play on the EU server before on 2 accounts.

I sometimes reach the character screen, but get error loading the character. Or I get a 301 before reaching the character selection.

Update: right after writing this message, I could log into the character for the first time.
Update2: trying the second account, I get timeout again.

SOLVED: in my case it was a provider issue. Now I connected my xbox to a phone in tethering mode, and connection works, and works fast.

ZOS_Bill · May 2023

Our FAQ below has troubleshooting for this error message if it continues to persist.

What do I do if I keep getting disconnected on PlayStation with the error message "Unable to Connect to Server. Please Check Your Internet Connection"?