Unable to log into Xbox NA server

Erai_sedai · April 4

Hi, I'm unable to log onto the Xbox NA server. Receiving an internal error message. Posted on reddit and other people are having the same issue with Xbox NA.

ZOS_Phoenix · April 4

Greetings,

After review we have decided to move this thread to a category we think is more appropriate for this topic.

Thank you for your understanding.

ZOS_Bill · April 5

@Erai_sedai

Please try the troubleshooting below for this error message.

"LOGIN FAILED An unexpected Internal Error has occurred..." Login Error Code - Xbox/PlayStation - The Elder Scrolls Online

HelixUnited · April 15

Having the same issue but Xbox EU is fine,

OSUBucks1967 · April 18

ZOS_Bill wrote: »

@Erai_sedai

Please try the troubleshooting below for this error message.

"LOGIN FAILED An unexpected Internal Error has occurred..." Login Error Code - Xbox/PlayStation - The Elder Scrolls Online

Unless you changed to swap timer to hours the issue I am seeing is not related to the 3 minute wait when switching between the megaservers for Console. I am trying to get into the Xbox NA Megaserver and am getting the internal login error that looks similar to the one you get when swapping megaservers and it hasn't been 3 minutes but I can assure you the last time I was on Xbox NA was a couple of hours ago and now I cannot get into Xbox NA.

Thanks
OSUBucks1967

ZOS_Bill · April 20

@OSUBucks1967

Since you are still getting this error but only on one megaserver, have you already opened a ticket with customer support?