Another day where paying customers can't login. Still no response from ZOS.

Phoenixotica · April 2023

This has been going on since January. [snip] Support tickets end up with a "we'll let the team know, and maybe they'll get back to you".

[snip]
[edited for bashing]

krashd · April 2023

EU server? I know lots of SE Asians and Australians who play on the EU server.

Phoenixotica · April 2023

krashd wrote: »

EU server? I know lots of SE Asians and Australians who play on the EU server.

Sadly, that's also stuck in a loop of "unauthorized computer". Get code, put in code, told I recently failed the code attempt and wait another 24 hours.

Plus, all my characters are leveled up on NA, guild mates are on NA, and all the crowns items I've bought are on there. It'd be starting with nothing when there's no reason I should have to.

TheForFeeF · April 2023

Are you copying in the code or typing it? I've had issues with the code where if I was copying it, it wouldn't recognise it.

Phoenixotica · April 2023

TheForFeeF wrote: »

Are you copying in the code or typing it? I've had issues with the code where if I was copying it, it wouldn't recognise it.

Typing it out, matching case even. Their system of security looks good on paper, but doesn't work in practice.

ZOS_Bill · May 2023

If you are still in need of assistance, please go ahead and provide your recent ticket number.