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Can't convert the Resplendent Sweetroll to gems

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Quackery
Quackery
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I bought the Resplendent Sweetroll with my endeavor points in the hopes of converting it to 400 gems but it's not appearing at all when I bring up the "Crown Crates" extraction part. Please fix this.
  • Rutger74
    Rutger74
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    You can only convert a sweetroll if you got one from opening a crate.
  • Quackery
    Quackery
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    Rutger74 wrote: »
    You can only convert a sweetroll if you got one from opening a crate.

    Great, I screwed myself and lost 8k endeavor points for nothing. Would have been nice to know this beforehand.
  • Mofasa
    Mofasa
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    There is more info about this https://forums.elderscrollsonline.com/en/discussion/comment/7297714

    This picture is from the game today:
    xffwfhgg7acp.jpg


    Try to submit a ticket saying that you bought the wrong item, some times it works and you get a refund, sometimes not..
    Edited by Mofasa on April 2, 2023 5:39AM
  • phaneub17_ESO
    phaneub17_ESO
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    That black line through it made me think my screen was borked.
  • HappyDan
    HappyDan
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    phaneub17_ESO wrote: »
    That black line through it made me think my screen was borked.

    Like the old 2000's website with the fly in the background
  • Mofasa
    Mofasa
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    HappyDan wrote: »
    phaneub17_ESO wrote: »
    That black line through it made me think my screen was borked.

    Like the old 2000's website with the fly in the background

    Oops. Sorry.. did the crop in paint but apparently made a black line first..

    Added new picture due to popular demand..

    efoc8gyoz590.jpg
    Edited by Mofasa on April 2, 2023 9:15AM
  • Dagoth_Rac
    Dagoth_Rac
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    It shouldn't be sold for endeavors. I know they have a policy that everything in crates is also available for seals, but they also have a policy that seal items cannot be turned into gems. This is not the first post about this. It is surely causing more aggravation than reward. At the very least, a big flashing popup that says, "Are you sure? You're gonna be stuck with this!"
  • Mofasa
    Mofasa
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    The solution is very simple, all they have to do is to copy this item and change the test a bit.
    • The Sweetrolls in the crown crates can have a text that say that they can be converted.
    • The Sweetrolls in the seals store could have new name, like 'A display of Sweetrolls' (any name that is different from the name of the item in the Crown Crate will do), and a new text that does not mention gems at all.
  • Quackery
    Quackery
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    Mofasa wrote: »
    The solution is very simple, all they have to do is to copy this item and change the test a bit.
    • The Sweetrolls in the crown crates can have a text that say that they can be converted.
    • The Sweetrolls in the seals store could have new name, like 'A display of Sweetrolls' (any name that is different from the name of the item in the Crown Crate will do), and a new text that does not mention gems at all.

    A sentence is enough: This sweetroll can not be converted into Crown gems.
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