PC / Steam / NA / Windows11

Hello, *love* the game! But there is this little bug that is turning into a BIG problem that makes it hard for me to continue to want to play (I put in about 90+ hrs every 2 weeks / well over 1,000 hrs since I started playing in September lol so not even wanting to play after this bug happens is a big deal- …I mean, what else am I supposed to do with my time lol)

This deals with add-ons, and I know ESO doesn’t touch that when I report in-game but I’m beginning to suspect it may actually be a server issue / game issue- if you’ll just hear me out (and hopefully someone can give some help, insight, or tell me HOW in the world I can prevent this), I’d be forever grateful!

2/8 post-NA servers being down, I played the game for a few hours no problem. I started the game that night (NO changes to a THING on my computer nor game). I closed my gaming laptop around 3pm when I stopped playing, opened it up and started the game around 9pm. When I logged in, I noticed every addon setting had been TOTALLY wiped and erased. My mini map was in the unfamiliar default position, beam me up was giving me a welcome message, etc for all addons (the same 7-10 I’ve been playing with most of my time in the game all had wipes like this). The WORST and most CRY-worthy was that all of my Master Merchant data that I have been meticulously collecting for months had been totally erased. I fixed all my settings again (so, so many settings, and so many hours getting 10day scans in LibHistoir / MM), played no problem up until 2/16. Was out of town for a couple of days, did nothing to my computer, didn’t touch any addons nor settings, opened my gaming laptop last night (2/19) for the 1st time since 2/16 and again EVERYTHING is wiped again. Lost all MM Data, all addons are acting as if they’ve never seen me before (lol) and back again in default positions. I’m just at a loss. Dreading opening the game up again tonight to go down the rabbit hole of recouping and rebuilding and do it all over again just to have this mysteriously happen again. Biiiig Yikes.

I know Master Merchant (MM) is just an addon, but as a SOLO, overland, PVE player- the only real way to make any gold is through trading guilds and MasterMerchant (and similar) are all pretty close to necessary for making gold in game and reading market trends. Post this bug, I then spend 2 days and countless hours researching where it went (never to be found), why did it happen (still haven’t found an answer), doing 10 Day scans again through MM for all of my guilds (hours and hours), trying to find my lost data (unsuccessfully), backing up data to put in a separate desktop folder (and then can’t actually import it), and then googling, forum browsing, etc trying to find out why this happens and what I can do to prevent it.

I do know it isn’t Minion (I thought that was the culprit a bit ago so uninstalled it, only to have this bug still appear); my name only has a ‘dash’ in it and doesn’t seem to have changed (and I haven’t been changing it); it doesn’t seem to be caused by the game going to that strange Program Data hidden folder I’ve read about on here, it’s not from ANYthing I’ve done (I wish as that would have been easy to pinpoint); it isn’t from updating or installing new addons nor windows updates nor doing anything to my computer folders / files as when this happens none of those things were touched). It seems it has to be coming from Game or Server changes? Pretty please help me!