Communication appreciation thread

Aardappelboom · February 2023

For those who don't know or don't brother checking the PTS forum. @ZOS_Kevin has been on a streak of communication cleary on concerns and suggestions.

I've never seen this much communication in the forums from ZOS but I just have to say that I love it. The insights are great and the interaction really gives the whole PTS cycle a lot more value.

More than just appreciation I really wanted to make this thread to let you (@ZOS_Kevin) know that this is exactly what I feel this forum needs, extra insights, concerns and thoughts devs have give a lot of context to the problems. It feels like a proper conversation instead of a one way street.

I hope you guys can keep this up, looking forward to more of this.

ZOS_Kevin · February 2023

@Aardappelboom Thanks for the positive feedback here. Much appreciated. Just wanted to highlight this is a team effort, so we appreciate the dev team carving out time to make sure we run through questions the community has. Also glad we can relay their follow-up and read community feedback to continue the discourse loop.

We won't always get it right, but the hope is to continue to learn and make the communication process better. We appreciate everyone who takes the time to follow up and provide their feedback as a player.

Destai · February 2023

Aardappelboom wrote: »

For those who don't know or don't brother checking the PTS forum. @ZOS_Kevin has been on a streak of communication cleary on concerns and suggestions.

I've never seen this much communication in the forums from ZOS but I just have to say that I love it. The insights are great and the interaction really gives the whole PTS cycle a lot more value.

More than just appreciation I really wanted to make this thread to let you (@ZOS_Kevin) know that this is exactly what I feel this forum needs, extra insights, concerns and thoughts devs have give a lot of context to the problems. It feels like a proper conversation instead of a one way street.

I hope you guys can keep this up, looking forward to more of this.

I've definitely noticed it. The whole team seems a bit energized and communicative. I think they're starting this year off with some good momentum.

ZOS_Kevin wrote: »

@Aardappelboom Thanks for the positive feedback here. Much appreciated. Just wanted to highlight this is a team effort, so we appreciate the dev team carving out time to make sure we run through questions the community has. Also glad we can relay their follow-up and read community feedback to continue the discourse loop.

We won't always get it right, but the hope is to continue to learn and make the communication process better. We appreciate everyone who takes the time to follow up and provide their feedback as a player.

It's very refreshing to see this. Hopefully this team coordination is sustained. I hope in the event you're unable to get their participation, you let us know with some details. I know you're carrying a lot on your shoulders and I hope it doesn't weigh you down. Your efforts are appreciated.

Especially after how the Q&A was handled, it's good to see developers carving out time in their busy schedules to close the loops. Really helps foster a warmer community.

DragonRacer · February 2023

I agree. Having a community team member primarily dedicated to and focused on the forum was much needed and @ZOS_Kevin is doing a phenomenal job with it!

Soraka · February 2023

Yes I agree all this communication and feedback (and not just one way communication) is noticed and appreciated here. 🥳

wilykcat · February 2023

ZOS_Kevin wrote: »

@Aardappelboom Thanks for the positive feedback here. Much appreciated. Just wanted to highlight this is a team effort, so we appreciate the dev team carving out time to make sure we run through questions the community has. Also glad we can relay their follow-up and read community feedback to continue the discourse loop.

We won't always get it right, but the hope is to continue to learn and make the communication process better. We appreciate everyone who takes the time to follow up and provide their feedback as a player.

I agree 👍. Thank you @ZOS_Icy and all others for reading everyones' suggestions and feedback. This is what makes the Elderscrolls forums very awesome, constructive, and enjoyable 😀.

RevJJ · February 2023

Interesting how differently communication works on a case to case basis.

Because I’ve got an open ticket about something that seems to be affecting an entire region of the world that’s not had a reply for 10 days, a topic on the forum about the same thing that is seemingly being ignored and a PM conversation about the open ticket that is also not getting any responses.

Destai · February 2023

RevJJ wrote: »

Interesting how differently communication works on a case to case basis.

Because I’ve got an open ticket about something that seems to be affecting an entire region of the world that’s not had a reply for 10 days, a topic on the forum about the same thing that is seemingly being ignored and a PM conversation about the open ticket that is also not getting any responses.

It seems to be that case sometimes. I've been waiting for a response on something for over three months, and the issue itself is well over 6 months old. They're probably just busy juggling everything, but I can understand how frustrated you feel.

Tandor · February 2023

I agree with others that Kevin has been doing a brilliant job, many thanks for that!

EmilyElizabethESO · February 2023

I agree! @ZOS_Kevin has done a great job. It might not always be an answer I like but I appreciate the communication