Can log into forums but not main site

MannedYeti · January 2023

My login info is the same for the main site and the forums but I can't log into the main site to reconnect my account with my twitch account and I don't remember the answer to the dang security question. Anyone have any ideas on what's up or what to try?

ZOS_Kevin · January 2023

Are you coming up with any errors?

MannedYeti · January 2023

Not anymore I was getting the contact administrator errors earlier when trying but now it just tells me my password or username is incorrect but both the main site and forums login info is the same and saved in my phones autofill and the forums worked fine, the main site did not and I could not reset it because I don't know the answer to my security question lol. I just want my twitch drops lol

ZOS_Bill · January 2023

@MannedYeti

If you are unable to answer your secret question, you should contact Customer Support by using this form and select the issue, "No longer have access / can't remember email on account." This will prompt you to provide all the information our support agents will need to assist you in getting your information updated.

MannedYeti · January 2023

ZOS_Bill wrote: »

@MannedYeti

If you are unable to answer your secret question, you should contact Customer Support by using this form and select the issue, "No longer have access / can't remember email on account." This will prompt you to provide all the information our support agents will need to assist you in getting your information updated.

I got it all squared away now, still don't know my answer to my secret question lol don't even remember setting that as my question but I was able to get logged in. Thank you

ZOS_Bill · January 2023

Great!

We are glad to hear back that you can now login. As this situation is now resolved, we are going to close the thread going forward.