Unable to access Account

Genadine_Holychild · January 2023

I am fully able to play the game - great

When I try to to login to my web account - https://account.elderscrollsonline.com/login

I get the following The requested URL was rejected. Please consult with your administrator. followed by a long support ID.

I have flushed DNS, Cleared Cookies and tried a second browser.

Suggestions / help please

I really want to ensure my Amazon Prime is linked for the free goodies

TIA

Alienoutlaw · January 2023

i have the same issue, support was useless. did everything you have done still getting error

mouton · January 2023

Indeed, facing the same issue when claimed the Prime Gaming reward on the first time (or connecting to my account simply)
Working from time to time, but not for long.

ZOS_GinaBruno · January 2023

@Genadine_Holychild @Alienoutlaw Could you pass along the Support ID that was included on the error page along with your UserID, please?

Genadine_Holychild · January 2023

@ZOS_GinaBruno

I can now connect to my account so whatever it was has cleared itself.

Thanks for taking the time to look though appreciate the help offered

ZOS_Bill · January 2023

Thank you for the update! Since the OP can now access their account successfully, we will now close the thread from further comments.