Missing 5 Twitch Crate drops so far...

totzummrdave_ESO · December 2022

Normally I just post snarky [insert your favorite pejorative here] comments about tech failures because I do not expect a response, but in this case I need help.
I am missing 5 Twitch crate drops so far from this past month.
My account is connected and I have had no issues until this past month.
Permissions are set.
I've sent a message to one of the moderators who said to send him messages with Twitch ID and never heard back.
Can I please get some actual tech help on this? I do not know which moderators to tag for this particular issue.

totzummrdave_ESO · December 2022

Apparently I'm supposed to use the at symbol and include Gina's handle. Call the lack of this in my OP operator error.

Can I please get some assistance on this. The first drop which didn't show was around 3 weeks ago. The last two which haven't shown up were just a couple days ago.
I need to know what other information you require. My Twitch handle is TacDyne.
@ZOS_GinaBruno

ZOS_Bill · December 2022

@totzummrdave_ESO

Have you started a support ticket for help with this issue?

If so, you can post your ticket number here.

totzummrdave_ESO · December 2022

ZOS_Bill wrote: »

@totzummrdave_ESO

Have you started a support ticket for help with this issue?

If so, you can post your ticket number here.

The only information for starting a ticket was a quick mention to post to CS on Bethesda's Twitch stream, so no I don't believe I have. How do I get started posting the actual ticket?

Soraka · December 2022

https://help.elderscrollsonline.com/app/incident?fresh

In game support -> platform -> item issue
Or something like that

ZOS_Bill · December 2022

@totzummrdave_ESO

The information posted above should help in getting a ticket started. You are welcome to post your ticket number here.

totzummrdave_ESO · December 2022

Thank you so much! The ticket number is 221209-002749

totzummrdave_ESO · December 2022

Looks like the Skittlewigs over at Twitch unlinked every single account I had associated with them. All of them still showed on multiple pages as being linked and still operating correctly. Nicole looked into it and let me know I had been disconnected. Nicole then sent me the correct page to link my account again and once I did all my other various accounts then showed as disconnected, so I got to relink all of those too.
Thank you all for the assistance on this!

ZOS_Bill · December 2022

Thank you for the update!

With our support team helping to resolve this account linking issue, we will now close this thread from further comments.