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Why doesn't ESO have in-game polls?
Araxyte
✭✭✭✭
Surely this would be the best possible way to gauge exactly what players want rather than speculating and potentially getting it wrong. I can't help but wonder if some of the recent failings could have been avoided this way. Obviously this wouldn't resolve the main issue, bugs, but it could help avoid some of the negative changes they've done to combat recently. The in-game polls I've seen in other MMO's have been rather successful - In some instances we got to choose exactly what the developers worked on next, a new skill line or a new area to explore "everyone liked that" (Runescape if anyone wondered).
| All classes | PC EU |
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Dr_Con✭✭✭✭✭
✭✭-1
the vocal minority on the forum and the people who joined ZOS for a paycheck know what's better to put in the game than the community who have played since it started.9 -
Blackbird_V✭✭✭✭✭
✭-1
the vocal minority on the forum and the people who joined ZOS for a paycheck know what's better to put in the game than the community who have played since it started.
I do not think [snip] will enjoy the public reply to them denying the lovely and well thought out changes [snip] like to do, especially since they really love listening to community feedback on balance changes. We're really listened to here.
[edited for bashing]Edited by ZOS_Icy on November 14, 2022 7:34PMDifficulty scaling is desperately needed. 9 years. 6 paid expansions. 25 DLCs. 41 game changing updates including A Realm Reborn-tier overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. I'm sick and tired of hearing about Cadwell Silver&Gold as a "you think you do but you don't"-tier deflection to any criticism regarding the lack of overland difficulty in the game.6 -
SammyKhajit✭✭✭✭✭
✭✭Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…11 -
Blackbird_V✭✭✭✭✭
✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
Yeah they would probably use the data when it suites them. They may disregard a lot of survey information due to some people not being in the "demographics" they like. Idk.Difficulty scaling is desperately needed. 9 years. 6 paid expansions. 25 DLCs. 41 game changing updates including A Realm Reborn-tier overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. I'm sick and tired of hearing about Cadwell Silver&Gold as a "you think you do but you don't"-tier deflection to any criticism regarding the lack of overland difficulty in the game.5 -
kargen27✭✭✭✭✭
✭✭✭✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.and then the parrot said, "must be the water mines green too."4 -
Araxyte✭✭✭✭I feel like it would benefit [snip] massively. Why wouldn't they want to keep the majority of their players interested? An in-game poll that pops up when you login would reach a lot of people.
[edited for bashing]Edited by ZOS_Icy on November 14, 2022 7:35PM| All classes | PC EU |3 -
Araxyte✭✭✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
This is the issue. We never really know if [snip] listens to our feedback. An in-game poll would be black and white data. Forums on the other hand are probably the least reliable source of feedback.
[edited for bashing]Edited by ZOS_Icy on November 14, 2022 7:35PM| All classes | PC EU |2 -
SammyKhajit✭✭✭✭✭
✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
Okay, the PTS forum can seem a bit random with the feedback. Sometimes the posts feel more like theories, as opposed to actual experience from testing. But this one was also referring to the promised Q&A for combat change, which was stated several months ago and hasn’t appeared yet.
Not all feedbacks will be listened to, for sure, but these days it seems quite a few ones and not even gameplay but minor issues (short mussed hair comes to mind) have been overlooked.4 -
kargen27✭✭✭✭✭
✭✭✭✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
This is the issue. We never really know if [snip] listens to our feedback. An in-game poll would be black and white data. Forums on the other hand are probably the least reliable source of feedback.
If you think ZoS is ignoring the players now then what makes you think any different about an in game poll? We still wouldn't know if the results were given any real consideration.
Again I don't think we are ignored. Sometimes we simply don't like the answers.
[edited to remove quote]Edited by ZOS_Icy on November 14, 2022 7:36PMand then the parrot said, "must be the water mines green too."2 -
Araxyte✭✭✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
This is the issue. We never really know if [snip] listens to our feedback. An in-game poll would be black and white data. Forums on the other hand are probably the least reliable source of feedback.
If you think ZoS is ignoring the players now then what makes you think any different about an in game poll? We still wouldn't know if the results were given any real consideration.
Again I don't think we are ignored. Sometimes we simply don't like the answers.
I forgot to mention that in-game polls in other MMO's give an answer. They show how many people voted in total, and which was the most popular vote. The developers act on this, I don't see why [snip] wouldn't
[edited for bashing & to remove quote]Edited by ZOS_Icy on November 14, 2022 7:36PM| All classes | PC EU |3 -
Araxyte✭✭✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
This is the issue. We never really know if [snip] listens to our feedback. An in-game poll would be black and white data. Forums on the other hand are probably the least reliable source of feedback.
If you think ZoS is ignoring the players now then what makes you think any different about an in game poll? We still wouldn't know if the results were given any real consideration.
Again I don't think we are ignored. Sometimes we simply don't like the answers.
Of course [snip] are going to ignore individual written feedback on forums - it would take far too much time to address all these posts. Simple data from a poll would be much better for them
[edited for bashing & to remove quote]Edited by ZOS_Icy on November 14, 2022 7:37PM| All classes | PC EU |1 -
SammyKhajit✭✭✭✭✭
✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
This is the issue. We never really know if [snip] listens to our feedback. An in-game poll would be black and white data. Forums on the other hand are probably the least reliable source of feedback.
If you think ZoS is ignoring the players now then what makes you think any different about an in game poll? We still wouldn't know if the results were given any real consideration.
Again I don't think we are ignored. Sometimes we simply don't like the answers.
I forgot to mention that in-game polls in other MMO's give an answer. They show how many people voted in total, and which was the most popular vote. The developers act on this, I don't see why [snip] wouldn't
OP, out of curiosity have players tried to stack the votes (as in, get all their guild mates and friends to vote one way) with those other games? That could be the major downside as you have in-game voting wars happening
[edited to remove quote]Edited by ZOS_Icy on November 14, 2022 7:37PM1 -
Araxyte✭✭✭✭SammyKhajit wrote: »SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
This is the issue. We never really know if [snip] listens to our feedback. An in-game poll would be black and white data. Forums on the other hand are probably the least reliable source of feedback.
If you think ZoS is ignoring the players now then what makes you think any different about an in game poll? We still wouldn't know if the results were given any real consideration.
Again I don't think we are ignored. Sometimes we simply don't like the answers.
I forgot to mention that in-game polls in other MMO's give an answer. They show how many people voted in total, and which was the most popular vote. The developers act on this, I don't see why [snip] wouldn't
OP, out of curiosity have players tried to stack the votes (as in, get all their guild mates and friends to vote one way) with those other games? That could be the major downside as you have in-game voting wars happening
Not at all. Every time the devs acted on a vote, people genuinely liked it and we had a very positive outcome. People aren't so easily influenced on a video game - we're not forced at gunpoint to vote a certain way even though we disagree with it lol. Votes would be anonymous of course.
[edited to remove quote]Edited by ZOS_Icy on November 14, 2022 7:37PM| All classes | PC EU |4 -
Lebkuchen✭✭✭✭✭You go to a restaurant to tell the chef how to cook your meal? Or you pick a restaurant, eat what's on the menu and go to another restaurant next time when you didn't like what you got? You can give feedback ingame. Maybe someone will read it. We don't know, because nobody talks to us. Until we have free replicators and holodecks, like in Star Trek, we will have to buy what we can get. Unfortunately. But things change. In some fast food restaurants you can already build your own burger. So why not. Maybe it's worth a shot.0 -
Araxyte✭✭✭✭You go to a restaurant to tell the chef how to cook your meal? Or you pick a restaurant, eat what's on the menu and go to another restaurant next time when you didn't like what you got? You can give feedback ingame. Maybe someone will read it. We don't know, because nobody talks to us. Until we have free replicators and holodecks, like in Star Trek, we will have to buy what we can get. Unfortunately. But things change. In some fast food restaurants you can already build your own burger. So why not. Maybe it's worth a shot.
We wouldn't be telling the chef how to cook our meal, the chef would be asking us how we want our steak.| All classes | PC EU |6 -
SammyKhajit✭✭✭✭✭
✭✭Not at all. Every time the devs acted on a vote, people genuinely liked it and we had a very positive outcome. People aren't so easily influenced on a video game - we're not forced at gunpoint to vote a certain way even though we disagree with it lol. Votes would be anonymous of course.
That does seem like a nice way to engage with players but your point “every time devs acted on a vote” highlights as well that they are using the poll to incorporate feedback in a genuine way.
Hopefully ZOS is taking note of this form of participation.2 -
kargen27✭✭✭✭✭
✭✭✭✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
This is the issue. We never really know if [snip] listens to our feedback. An in-game poll would be black and white data. Forums on the other hand are probably the least reliable source of feedback.
If you think ZoS is ignoring the players now then what makes you think any different about an in game poll? We still wouldn't know if the results were given any real consideration.
Again I don't think we are ignored. Sometimes we simply don't like the answers.
Of course [snip] are going to ignore individual written feedback on forums - it would take far too much time to address all these posts. Simple data from a poll would be much better for them
Just as they would ignore one responder to the poll. We know they listen to what is said in the forums and elsewhere because we see their responses. We also see the results. Sometimes we do not like the results. Doesn't mean they didn't consider what we said. They do send out polls so they do have data to look at. They also can look at what players are doing in game to see what is popular and what is not. If you kill a world boss they have that data somewhere they can take a look at.
I am not opposed to in game polls if they are not obtrusive. Maybe something on the character select page we can choose to click on if we want. I just don't see what some think it will accomplish. A new way of telling them we don't want account wide achievements isn't going to stop them from doing account wide achievements if they feel account wide achievements will be good for the game.
The problem with a poll is in determining if a good cross section of players is represented. Without controlling who decides to respond or ignore it becomes tough knowing if your sampling is skewed or not.
[edited to remove quote]Edited by ZOS_Icy on November 14, 2022 7:38PMand then the parrot said, "must be the water mines green too."2 -
SilverBride✭✭✭✭✭
✭✭✭✭✭A poll only collects what players say they want. Tracking what they are actually doing in game gives a much more accurate picture.PCNA3 -
SammyKhajit✭✭✭✭✭
✭✭SilverBride wrote: »A poll only collects what players say they want. Tracking what they are actually doing in game gives a much more accurate picture.
Ideally, both will be analysed.1 -
Lebkuchen✭✭✭✭✭SilverBride wrote: »A poll only collects what players say they want. Tracking what they are actually doing in game gives a much more accurate picture.
Not really. I can not play what i want because of performance issues and bugs, so i have to play something different in the meantime...3 -
Araxyte✭✭✭✭SilverBride wrote: »A poll only collects what players say they want. Tracking what they are actually doing in game gives a much more accurate picture.
You miss the point of a poll. ZoS create the poll. They're the ones that decide the questions of said poll. A player doesn't "say" what they want. ZoS gives a simple yes or no answer to a question and the player responds with yes or no.
"Tracking what they are actually doing". So a player chooses between doing a world boss and a quest. How on earth does this provide data to whether the player wants a new class or a new guild skill line next chapter? You're missing the point of a poll
[Edited because you're not allowed to spell ZoS with a dollar sign anymore]
Edited by Araxyte on November 14, 2022 7:42PM| All classes | PC EU |7 -
Araxyte✭✭✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
This is the issue. We never really know if [snip] listens to our feedback. An in-game poll would be black and white data. Forums on the other hand are probably the least reliable source of feedback.
If you think ZoS is ignoring the players now then what makes you think any different about an in game poll? We still wouldn't know if the results were given any real consideration.
Again I don't think we are ignored. Sometimes we simply don't like the answers.
Of course [snip] are going to ignore individual written feedback on forums - it would take far too much time to address all these posts. Simple data from a poll would be much better for them
Just as they would ignore one responder to the poll. We know they listen to what is said in the forums and elsewhere because we see their responses. We also see the results. Sometimes we do not like the results. Doesn't mean they didn't consider what we said. They do send out polls so they do have data to look at. They also can look at what players are doing in game to see what is popular and what is not. If you kill a world boss they have that data somewhere they can take a look at.
I am not opposed to in game polls if they are not obtrusive. Maybe something on the character select page we can choose to click on if we want. I just don't see what some think it will accomplish. A new way of telling them we don't want account wide achievements isn't going to stop them from doing account wide achievements if they feel account wide achievements will be good for the game.
The problem with a poll is in determining if a good cross section of players is represented. Without controlling who decides to respond or ignore it becomes tough knowing if your sampling is skewed or not.
What's a better source of data than asking every single player directly "would you rather see a new class or a new guild skill line next patch"?
I feel like people are missing the point of a poll.
[edited to remove quote]Edited by ZOS_Icy on November 14, 2022 7:39PM| All classes | PC EU |2 -
kargen27✭✭✭✭✭
✭✭✭✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
This is the issue. We never really know if [snip] listens to our feedback. An in-game poll would be black and white data. Forums on the other hand are probably the least reliable source of feedback.
If you think ZoS is ignoring the players now then what makes you think any different about an in game poll? We still wouldn't know if the results were given any real consideration.
Again I don't think we are ignored. Sometimes we simply don't like the answers.
Of course [snip] are going to ignore individual written feedback on forums - it would take far too much time to address all these posts. Simple data from a poll would be much better for them
Just as they would ignore one responder to the poll. We know they listen to what is said in the forums and elsewhere because we see their responses. We also see the results. Sometimes we do not like the results. Doesn't mean they didn't consider what we said. They do send out polls so they do have data to look at. They also can look at what players are doing in game to see what is popular and what is not. If you kill a world boss they have that data somewhere they can take a look at.
I am not opposed to in game polls if they are not obtrusive. Maybe something on the character select page we can choose to click on if we want. I just don't see what some think it will accomplish. A new way of telling them we don't want account wide achievements isn't going to stop them from doing account wide achievements if they feel account wide achievements will be good for the game.
The problem with a poll is in determining if a good cross section of players is represented. Without controlling who decides to respond or ignore it becomes tough knowing if your sampling is skewed or not.
What's a better source of data than asking every single player directly "would you rather see a new class or a new guild skill line next patch"?
I feel like people are missing the point of a poll.
[edited to remove quote]
We already get that in the way of E-mail polls and our input here in the forums. Again not objecting to the idea but I don't see that it adds anything beyond what we already have. I believe you have expectations that wouldn't be met.and then the parrot said, "must be the water mines green too."0 -
Araxyte✭✭✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
This is the issue. We never really know if [snip] listens to our feedback. An in-game poll would be black and white data. Forums on the other hand are probably the least reliable source of feedback.
If you think ZoS is ignoring the players now then what makes you think any different about an in game poll? We still wouldn't know if the results were given any real consideration.
Again I don't think we are ignored. Sometimes we simply don't like the answers.
Of course [snip] are going to ignore individual written feedback on forums - it would take far too much time to address all these posts. Simple data from a poll would be much better for them
Just as they would ignore one responder to the poll. We know they listen to what is said in the forums and elsewhere because we see their responses. We also see the results. Sometimes we do not like the results. Doesn't mean they didn't consider what we said. They do send out polls so they do have data to look at. They also can look at what players are doing in game to see what is popular and what is not. If you kill a world boss they have that data somewhere they can take a look at.
I am not opposed to in game polls if they are not obtrusive. Maybe something on the character select page we can choose to click on if we want. I just don't see what some think it will accomplish. A new way of telling them we don't want account wide achievements isn't going to stop them from doing account wide achievements if they feel account wide achievements will be good for the game.
The problem with a poll is in determining if a good cross section of players is represented. Without controlling who decides to respond or ignore it becomes tough knowing if your sampling is skewed or not.
What's a better source of data than asking every single player directly "would you rather see a new class or a new guild skill line next patch"?
I feel like people are missing the point of a poll.
[edited to remove quote]
We already get that in the way of E-mail polls and our input here in the forums. Again not objecting to the idea but I don't see that it adds anything beyond what we already have. I believe you have expectations that wouldn't be met.
I think that by giving a poll message or box on your screen when you log into the game would give far better results than a stealth email poll. Let's be honest, not many people will acknowledge email polls.| All classes | PC EU |6 -
SilverBride✭✭✭✭✭
✭✭✭✭✭I feel that a lot of players would just choose any answer to get past the poll and into the game.PCNA9 -
Araxyte✭✭✭✭SilverBride wrote: »I feel that a lot of players would just choose any answer to get past the poll and into the game.
That's a rather negative opinion of the average player. And it would give a lot more data than a poll via email. I feel like people would ignore the email.Edited by Araxyte on November 14, 2022 9:42PM| All classes | PC EU |6 -
Lebkuchen✭✭✭✭✭When a company calls my phone to answer questions, i tell them to take my number off their list and never call me again.
When a company sends me an e-mail with a "survey", i put them on my spam list.
When someone sends me a letter to answer questions, i throw it in the trash.
When someone on the street stops me to answer questions, i tell them to leave me alone and keep walking.
When someone comes to my house to ask questions, i tell them to go away, i do not open the door and i call the cops if they don't leave.
Should a game ever ask me stupid questions every time i want to play, i will delete it and never buy anything from that company again.
If they really want to know what their customers are thinking, they can wait for feedback. Until then, please stop stalking people and stop wasting other people's time for some manipulated bogus statistics nobody wants.
The forums would be the best way to communicate with customers. Open discussions about all kinds of ideas. But we all know how great that works at the moment...4 -
Araxyte✭✭✭✭When a company calls my phone to answer questions, i tell them to take my number off their list and never call me again.
When a company sends me an e-mail with a "survey", i put them on my spam list.
When someone sends me a letter to answer questions, i throw it in the trash.
When someone on the street stops me to answer questions, i tell them to leave me alone and keep walking.
When someone comes to my house to ask questions, i tell them to go away, i do not open the door and i call the cops if they don't leave.
Should a game ever ask me stupid questions every time i want to play, i will delete it and never buy anything from that company again.
If they really want to know what their customers are thinking, they can wait for feedback. Until then, please stop stalking people and stop wasting other people's time for some manipulated bogus statistics nobody wants.
The forums would be the best way to communicate with customers. Open discussions about all kinds of ideas. But we all know how great that works at the moment...
A pop-up for a poll when you log into the game, like the one you get for crown store, would bother you to the point of quitting the game entirely? Y'know, the one you can close instantly when you log in.
Edited by Araxyte on November 14, 2022 10:52PM| All classes | PC EU |4 -
TaSheen✭✭✭✭✭
✭✭✭✭✭Yeah, it would bother me too. Not to the point of quitting the game, but at least to the point of trying to find an addon to get rid of it.______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....5
