Maintenance for the week of January 12:
• [COMPLETE] ESO Store and Account System for maintenance – January 13, 9:00AM EST (14:00 UTC) - 12:00PM EST (17:00 UTC)
• ESO Store and Account System for maintenance – January 14, 9:00AM EST (14:00 UTC) - 12:00PM EST (17:00 UTC)
I've been seeing this, on XBox one, as well. You teleport to a wayshrine and only the joysticks work. None of the buttons, bumpers or triggers work except the Xbox button. So you have no choice but to exit the game, force quit it and fire it up again. Been happening 2-3 times a week since the last update.