crash loop arenthia

Aceslasher · September 2022

I was walking around Arenthia when my game crashed. Logging back in on that character became impossible as the game would immediately crash, even after restarting my system.
The crash occurs in around the area in the picture.

I tested it on another character and the same happened at the exact same spot

ferago42 · September 2022

If I remember correctly, this happens only on the PS5 with the PS5 version of the game (at least it happened to me on my PS5 but never on my Xbox Series X). And it's been happening for a while now.

Also, an interesting thing I found: if you move the camera downwards in first-person perspective, the game won't crash. It will if you raise the view though.

If you're stuck, you can either download the PS4 version, log in, move your character and then re-download the PS5 version, or open a ticket in the support page so they get your character unstuck. Alas don't expect a fix this issue anytime soon.

ZOS_Bill · September 2022

@Aceslasher

Do you still need help with getting your character moved to a different area in game to avoid the crashing?