The Elder Scrolls Online

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booted from server in a ranked match?!

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Lunatearz
Lunatearz
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I just got booted from server in a ranked match. DURING the match. so i am getting the penatly and the loss of points. Is there anythign that I can do here? Cause that no fair.

Ive been getting these booting from server randomly sometimes.. i wonder why that is.

  • Lunatearz
    Lunatearz
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    so i log back in and after my cooldown is gone i cue up.. MATCH DOESNT START AND I AM GETTING ANOTHER PENALTY LIKE WHAT!?
  • Lunatearz
    Lunatearz
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    Where do I report this?
  • Reverb
    Reverb
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    Lunatearz wrote: »
    Where do I report this?

    https://help.elderscrollsonline.com/
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • Lunatearz
    Lunatearz
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    Reverb wrote: »
    Lunatearz wrote: »
    Where do I report this?

    https://help.elderscrollsonline.com/

    i dont see my question answered there..


    and I again was being booted during a ranked match this ain't funny...
  • SilverBride
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    If you have been getting randomly booted from the server then this isn't caused by ToT.
    Edited by SilverBride on September 13, 2022 10:57PM
    PCNA
  • Lunatearz
    Lunatearz
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    SilverBride wrote: »
    If you have been getting randomly booted from the server then this isn't caused by ToT.

    i never said it was caused by ToT I want to see something being done about this when I had no power outtages or internet interuptions instead of being double penalized for some server issues. With the bad rng and the random quittersits hard enough allready to get my daily 3 wins.
  • SilverBride
    SilverBride
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    I'm not sure there is anything they can do about it resulting in a loss and receiving a penalty if you've been booted from the game. Finding out why you keep getting booted and addressing that is probably your best option.
    PCNA
  • Lunatearz
    Lunatearz
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    SilverBride wrote: »
    I'm not sure there is anything they can do about it resulting in a loss and receiving a penalty if you've been booted from the game. Finding out why you keep getting booted and addressing that is probably your best option.

    Uhm okay, and how do I go about that, please do tell?





  • SilverBride
    SilverBride
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    Lunatearz wrote: »
    SilverBride wrote: »
    I'm not sure there is anything they can do about it resulting in a loss and receiving a penalty if you've been booted from the game. Finding out why you keep getting booted and addressing that is probably your best option.

    Uhm okay, and how do I go about that, please do tell?

    Put in a ticket.
    PCNA
  • Lunatearz
    Lunatearz
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    how many tickets would be sufficient? I have reported it already... yesterday i run into two games again that don't even start I get a deserter penalty and lose my points.

    today another booted from server error

    at this rate ranked ToT is a waste of time this needs to be fixed

    HOW do i report that in this ticket? i got no game number from the match so again my question is how would I go about this?

    teh error message is 307

    research gave me this:

    The ESO error 307 is often caused by faulty game add-ons which can be downloaded or purchased. You should running the game without any add-ons to see if the error still appears and then checking to see which one is problematic. Also, some users have researched that the problem may be with the dynamic IP consoles use.

    BUT I am on CONSOLE so no game addons and im NOT on a dynamic ISP
  • Lunatearz
    Lunatearz
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    they need at least take out these booted from server eroor losses and penatlies on consoles....
  • SilverBride
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    I suggest you report this problem on the technical support forum for the console you are using and give them your ticket number so they can look into it.

    I understand this is having a negative effect on your ToT ranking and with penalties but ToT isn't causing this and the underlying issue is what needs to be resolved.
    PCNA
  • Lunatearz
    Lunatearz
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    Ive noted your suggestion thank you.
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