The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
PC NA & EU Maintenance - Sept 7 @ 10am EDT/2pm UTC
ZOS_GinaBruno
Community Manager
Hi everyone,
We just brought the PC NA and EU megaservers offline for maintenance to investigate an issue that just surfaced affecting daily logins, Endeavors, and other related issues. We will provide updates in this thread as we get more information.
Thanks in advance for your patience.
Edited by ZOS_GinaBruno on September 7, 2022 4:04PM We just brought the PC NA and EU megaservers offline for maintenance to investigate an issue that just surfaced affecting daily logins, Endeavors, and other related issues. We will provide updates in this thread as we get more information.
Thanks in advance for your patience.
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ZOS_GinaBrunoCommunity ManagerUpdate: We have identified the issue that was causing this, which was tied to one of the fixes that went into today's PC incremental patch. We are working on removing the necessary elements now. Please be aware it will take several hours to get everything fixed, tested, and completed; we will continue to provide updates in this thread as we have them.15
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ZOS_GinaBrunoCommunity ManagerUpdate: At this time, we are estimating maintenance being completed by 4pm EDT/8pm UTC. We'll let you know if it looks like this may change as things continue to progress.Edited by ZOS_GinaBruno on September 7, 2022 4:04PM15
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ZOS_GinaBrunoCommunity ManagerJust to quickly update, things are progressing well and we should still be opening by 4pm EDT/8pm UTC, if not sooner.13
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ZOS_GinaBrunoCommunity ManagerUpdate: We are wrapping up maintenance now and the PC NA and EU megaservers will be reopening momentarily. For visibility, you should not experience any rollbacks based on the issues from this morning. This means you may need to redo any Endeavors that had previously been reset and you can keep any items you had acquired (outside of any abusive one-off situations). We'll be keeping an eye on everything once we open and will provide any additional updates as needed.7