Maintenance for the week of June 17:
• PC/Mac: NA and EU megaservers for patch maintenance – June 17, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – June 17, 10:00PM EDT (June 18, 2:00 UTC) - June 18, 5:00AM EDT (9:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – June 17, 10:00PM EDT (June 18, 2:00 UTC) - June 18, 5:00AM EDT (9:00 UTC)

STILL WAITING FOR AGENT?

mIstyKisshot
#220902-004381

I have to be honest, some people delete posts fast, but customer service is surprisingly slow:)
Edited by mIstyKisshot on September 5, 2022 1:27PM
  • Amottica
    Amottica
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    My guess is you are on PC and use add-ons. Add-ons communicating with the server can trigger this since it is about pinging the server.

    I expect you got an auto-response that provides instructions to reply if the situation is not resolved already. So that email needs to be replied to for the ticket to progress. Creating a second ticket will cause the first ticket to reset in the queue. It is not an immediate response and can take more than a week.

    @ZOS_Bill or one of the others may be able to check on the ticket and help. Good luck.
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  • mIstyKisshot
    Amottica wrote: »
    My guess is you are on PC and use add-ons. Add-ons communicating with the server can trigger this since it is about pinging the server.

    I expect you got an auto-response that provides instructions to reply if the situation is not resolved already. So that email needs to be replied to for the ticket to progress. Creating a second ticket will cause the first ticket to reset in the queue. It is not an immediate response and can take more than a week.

    @ZOS_Bill or one of the others may be able to check on the ticket and help. Good luck.

    English is not my native lang, so somegroup made a lang integration package that contains basic addons, there are thousands of people who use the same addons as me, maybe it's not addon issue, I havent any addons that work for mail.
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  • mIstyKisshot
    Its been a day.
    still waiting:)
    JUST keep ignoring: )

    The reporting system is a piece of ***, Anyone can make a false report and victim card, without any penalty?
    all right then

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  • mIstyKisshot
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  • ZOS_Bill
    ZOS_Bill
    admin
    @mIstyKisshot

    Please check your forum PM's for an update on this ticket.
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